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Possible solution to the problem with entering the game. You are disconnected from the WoT server - what to do, what is the reason The reason for disconnecting from the server in tanks

When starting World of Tanks, the user writes the error “You are disconnected from the server”. Such situations lead to confusion, because there are no visible errors with the network. Disconnection from the server occurs during the game or when trying to enter it. Normal connection initiation will not help to correct the situation. We'll tell you what to do first.

Reasons for disabling in WoT

The WoT game gathers tens of thousands of players on servers with complex graphics. Such actions often lead to overloads within servers. As a rule, actions are taken to force disconnect users to unload the game. Do not forget about the possibility of defects in WoT files. The client is constantly updated, which may lead to incorrect integration of new patches. The last source of failures can be changed Network settings on the computer.

The tank server is down

Everyone is familiar with the situation when disconnection from the server in tanks occurs due to its “fall”. Technical work can be carried out planned and spontaneous, in case of current problems. The leadership of the World of Tanks should notify this on their forums.

The tanker can only wait for the technical services to stop working. The advantage of the situation can be considered the temporary nature of the inconvenience - up to 6 hours. For several days no one repairs the servers - the problem is on the PC itself.

Repair via WGCheck

The WGCheck client was released by the company to deal with broken patches. Also, the specified software collects information, which is subsequently sent to the support service to find the causes of bugs.

You can download WGCheck from the official website: ru.wargaming.net/support/kb/ . The player will need to specify the path to the game, as well as initiate a file scan. The client himself repaired broken sectors on his own. "Create a report" and send it to technical support.

Tank mods can cause "You are disconnected from the server"

Many tankers sin by installing mods, sometimes completely unnecessary. Only a few are officially developed by the company, others work in a semi-legal state and are made on the knee. To ensure it gets on the server, remove all mods from unofficial developers. If the problem persists, try running WoT without mods at all. Uninstall all supporting software or reinstall the game.

By default, all modpacks are installed as normal programs. You need to uninstall them through "Programs and Features".
If you act clumsily, then there is a res_mods folder in the root of the WoT game files. Erase all folders in it, except for the one that matches the current version of the game - the number of this directory will be the largest. Then open this folder and delete everything there except for the Readme file.

Checking the cache

Clearing the saved data often helps out when disconnecting from the server. The cache will have to be deleted on its own by finding directories that store the necessary user software.

First, we call the "Run" process.
We enter the following characters by copying them into the desired field% appdata%.
We find the Wargaming.net directory at the bottom of the list. It has another one included.
We delete all visible data in the folder, and empty the trash.
Keep in mind - the password will be reset, like other user settings.
It will not be superfluous to check the computer with the CCleaner utility. With its help, perform two options “Cleaning” and “Registry”.

Changing approach

Given the variety of servers presented, you can try to sort them all out for performance. Not necessarily old proven channels will work. It is recommended to do this process from time to time. Going through all the connections once will not be enough.

"Fall" of the communication channel during the update

The game client stopped receiving data during scheduled updates - a critical error will appear. She will tell you about incorrect data from the service. There is nothing critical here. It's just that the patches stopped coming regularly from the service responsible for their distribution. Everything is fixed after a few hours, when the service eliminates its shortcomings in speed or does not resume the supply of data to users.

By the way, check out this article too: MSVCR90.dll what is this error and how to fix it

Conclusion

The above solutions help to fix the crash “You are disconnected from the server” in World of Tanks. But, given the jumps in the appearance of the bug (2017 - early 2018), we can talk about the unstable operation of servers during overloads. The last thing to note is that you should check your connection, or rather DNS screens. It happens that viruses (worms, hijackers, trojans) change DNS addresses, or clog the channel with background connections. Be sure to check your PC for viruses, AdwCleaner and Malwarebytes will help you. Also keep in mind the speed of your connection, with a jumping ping, blocking in tanks can reset you.

After patch 0.7. 0 1 many found an unpleasant bug - it became impossible to enter the game the first time, the gear at the entrance was spinning for a minute, after which the message "You are disconnected from the server" appeared. On the second attempt, the game was already running, but when the client crashed, everything started anew - again driving the gear through the brain and again turning it off.
On the forum, topics with a question about this bug were usually immediately closed with a suggestion to contact support, but sometimes someone managed to leave an advice there to demolish the wargaming.net folder (in XP it lies in drive_name:\Documents and Settings\User\\Application Data \wargaming.net\), this folder contains the preferences.xml settings file and the player's statistics in the dossier_cache folder.
However, upon closer examination of the contents of this folder, curious things came to light - in the custom_data directory, more than 10 thousand files ranging in size from 1 to 10 kilobytes were found, the oldest of them is dated December 26, November 2011 (it seems that release 0.7 was just then? I don’t remember anymore what was there at that time and what patch was released)
Demolishing all this fun file fraternity immediately healed the client from plugging in at the entrance, now it enters normally the first time, but I don’t have time now to test if the bug will appear again, so I recommend it to everyone. who has a similar problem, look into custom_data, demolish everything there and check if it really helps (I suspect that over time the folder is filled with kilobyte garbage again and the operation will have to be repeated)
UPD. edited the post to fix the confusion in the dates and patch numbers, it seems old age crept up too quickly - I don’t really remember anything anymore. I also confuse the dates :(
UPD2 Following the discussion. So, kilobyte garbage actually turned out to be clan emblems, removing them really eliminates the plug at the entrance to the game. Obviously, the problem has manifested itself among those who played quite a lot on the test servers, starting with the test patch, in which the emblems first appeared. The client could digest a certain number of files in custom_data (I think, about 5-6 thousand), after which it began to be stupid at the entrance. For those who played little or did not play at all on the test, the problem did not appear. What conclusions can be drawn from all this? I believe that in a week and a half after the release of the patch with clan emblems, as soon as the majority of the players' custom_data gets over 9000 emblems, the potato forum will break from indignant cries and demands to fix the bug with the inability to enter the game the first time, unless, of course, gentlemen CTTS don't catch on early.
UPD3 In connection with further discussion. Because the problem manifests itself for those who were not on the test, I will assume that custom_data began to fill in immediately after the implementation of the possibility of displaying clan emblems in one of the patches (0.7.0, it seems), while the actual display was turned off, but the loading mechanism itself remained and now the client downloads and stores dummy files instead of emblems every time a player encounters clan fighters with clantags - thus, with a fairly intensive game, even only in random, custom_data is clogged with 254-byte dummy files, which leads to freezes. I recommend that you clean the folder yourself with pens, without waiting for a dozen or two thousand files to accumulate there, and then the KTS will catch up with the automatic deletion of unnecessary files.

When starting World of Tanks, the user writes the error "You are disconnected from the server." Such situations lead to confusion, because there are no visible errors with the network. Disconnection from the server occurs during the game or when trying to enter it. Normal connection initiation will not help to correct the situation. We'll tell you what to do first.

Reasons for disabling in WoT

The tank server is down

The tanker can only wait for the technical services to stop working. The advantage of the situation can be considered the temporary nature of the inconvenience - up to 6 hours. For several days no one repairs the servers - the problem is on the PC itself.

Repair via WGCheck

You can download WGCheck from the official site: ru.wargaming.net/support/kb/. The player will need to specify the path to the game, as well as initiate a file scan. The client himself repaired broken sectors on his own. "Create a report" and send it to technical support.

Tank mods can cause "You are disconnected from the server"

By default, all modpacks are installed as normal programs. You need to remove them through "Programs and Features".
If you act clumsily, then there is a res_mods folder in the root of the WoT game files. Erase all folders in it, except for the one that matches the current version of the game - the number of this directory will be the largest. Then open this folder and delete everything there except for the Readme file.

Checking the cache

Clearing the saved data often helps out when disconnecting from the server. The cache will have to be deleted on its own by finding directories that store the necessary user software.

First, we call the "Run" process.
We enter the following characters by copying them into the desired field% appdata%.
We find the Wargaming.net directory at the bottom of the list. It has another one included.
We delete all visible data in the folder, and empty the trash.
Keep in mind - the password will be reset, like other user settings.
It will not be superfluous to check the computer with the CCleaner utility. With its help, perform two options "Cleaning" and "Registry".

Changing approach

"Fall" of the communication channel during the update

Conclusion

The above solutions help fix "You are disconnected from the server" crash in World of Tanks. But, given the jumps in the appearance of the bug (2017 - early 2018), we can talk about the unstable operation of servers during overloads. The last thing to note is that you should check your connection, or rather DNS screens. It happens that viruses (worms, hijackers, trojans) change DNS addresses, or clog the channel with background connections. Be sure to check your PC for viruses, AdwCleaner and Malwarebytes will help you. Also keep in mind the speed of your connection, with a jumping ping, blocking in tanks can reset you.