How to call a megaphone service. Mission Impossible? Or how to get through to a Megafon support operator. Through personal account

For full interaction and control over the number, Megafon contacts will help you, including the official website and the customer support number, which is available around the clock for each subscriber of the network. Guided by the useful information posted on this page, you can get qualified support from the specialists of the contact center of the Megafon mobile operator.

In the modern world, there are no people left who would not have mobile communications. Middle-aged people, teenagers, pensioners and even children - everyone uses cellular communications! Negotiations are carried out on mobile phones, deals are concluded, they read, follow the news - they do everything! And much of this would be impossible without telecommunications companies, among which Megafon is one of the first to appear on the cellular communications market. But, sometimes, situations arise when it is necessary to ask questions to the mobile operator. How to do this, we will tell in detail in this article.

What is a Megaphone support service?

Support service Megafon
is a reference and information organization within the company, whose specially trained employees provide assistance to customers 24 hours a day, 7 days a week. You can contact the support service from any region of the country, including from abroad. There is no subscription fee for the call.

Important
: Megafon is the largest mobile operator in Russia. Its customers are over 76 million subscribers, more than 30,000 employees work for the company. 20 years of experience. Our goals are to do everything so that you always stay in touch!

Megafon provides all communication, SMS, Internet, and mobile entertainment services, including weather, horoscope, and more. You can find out about special offers, tariffs, debts and everything else related to the relationship between the operator and the employee by calling the support service.

Hotline phone Megafon from mobile (within the network)

You can contact the company's support center from a mobile number, you can call 8800 5500 500

To do this, the employee must dial the number and, after listening to the instructions of the robot operator, stay in touch.

Please note: you may be asked to stay in touch for quite a long time, due to the large number of company subscribers. Just wait for the connection with the operator, you can even turn on the speakerphone for convenience. Support calls are free!

As soon as the call center specialist is free, you will immediately be connected to a mobile operator. Now you can ask your questions.

You can also call this number for free from your home and phone of any other company. Is free!

note
: the conversation with the operator is being recorded! Please follow the rules of conduct.

Hotline Megafon from abroad

If you are making a call to the support service from abroad, then the short numbers 0555 and 0500 will not work. In order to make a call to a company from roaming, you need to dial ±7 926 111 0500.
This is an international hotline number. A call on it is also free, regardless of roaming, when calling from Megafon. When calling from other operators, the cost of the call is calculated in the tariff of these operators for connecting to Russia.

If you can’t get through to the roaming number for quite a long time, then you use alternative methods of communication with the company: the Internet, that is, the company’s website and social networks.

The simplest and most convenient means of gaining control over your number is Megafon's personal account, which is entered through the official website with a login and password. This is really the best that is offered to subscribers today.

Megafon support service short number

There is a support short number 0555 and 0500.
It's easier to remember and easier to type. Also, as in the previous two cases, you will be asked to stay on the line until the first operator is free. Megafon is chosen by millions as the best and most reliable cellular communication, so it can be difficult to get through to operators due to the large flow of customers. Please be understanding and we apologize!

The company cares about its customers. Every year, Megafon, together with its 30,000 employees, develops new tariffs, special, profitable offers, increase the speed of the Internet, increase the available level of gigabytes - they do everything to make the client feel happy while staying connected.

All dispatchers of the company undergo rigorous selection and quarterly training. Dispatchers are polite and, most importantly, always up to date with the latest news and offers from companies. At any time, you can call a convenient number from the three listed numbers and find out the details of the offers, or information on the account and much more.

Our specialists are not rude and do not answer incorrectly - all employees undergo special psychological training. But we ask you to treat with understanding and for the sake of fun, do not call the dispatchers. Because at this moment you are taking someone's time.

The company works without interruption, but in case of problems, you can call one of the above listed phones and find out about the reasons for the disruption of the mobile operator.

0500, 0555 , 8800 550050 you can call any of these numbers at any time of the day or night without breaks and weekends. It is important to understand that the company works for you, its customers, and in no case should you be shy, if you have questions about tariffs, the company's work, the conditions of offers, call the operators. Our main goal is to keep our cooperation with you on top!

Support service

MegaFon support service - Free hotline 8800 and help desk, entrance to the "Personal Account"

Toll-free support service numbers "MegaFon"
for residents of all regions of Russia, addresses for entering the Personal Account and contact details of the operator's online technical support.

Hot Line Phones | Personal account | Online support and feedback

A single toll-free number for the support service for subscribers of the Megafon mobile operator:

8800 550 0500/
0500

You can call for free Help Desk Megaphone
from any mobile
or landline phone of the Russian Federation.

How to call Megafon?

Calls to the number of the round-the-clock call center Megafon 8800 55 00 500
are not charged for residents of all regions of Russia, including Moscow and St. Petersburg, and are paid by the operator when calling from landline and mobile numbers. To call the operator directly
, wait until the system lists all menu items, and then connects you with a call center consultant.

Support service Megafon
works for clients of all regions: the Moscow region, St. Petersburg and the region, the Central region, the North-West, the Far East, Siberia, the Caucasus, the Volga region and the Urals. Can't get through to the Megafon operator?

To call the operator "Megaphone" from another mobile operator (Beeline, MTS and Tele2) or landline phone
, use the free phone number 8800 550 0500.

When calling from a mobile phone connected to Megafon, for free communication with the operator, use help desk short number
to connect with a technical support operator and receive information, instead of the free 8800 number.

Support number for calls from Moscow and from abroad:

+7 926 111 0500

If you are in international roaming, calls to +7 926 1110500 will be free of charge for you. For calls from Moscow and from foreign numbers, you can also use the number +7 495 507 7777
. Please note that calls to the specified contact center number are charged according to the tariffs of your telecom operator. We recommend using the number +7 495 507 7777 for calls from abroad from phones of other mobile operators and city numbers outside of Russia.

The subscriber service of the telecommunications company MegaFon advises clients on all issues related to subscription services, changing and updating the tariff plan, setting up mobile Internet, connecting and disconnecting paid services and other topics. To provide services, the hotline operator may need your personal passport data. For connection of additional services, a fee may be charged, in accordance with the tariffs of the operator.

Personal account of the subscriber "Megafon"

To use the Megafon Service Guide Personal Account, select your region from the list below and follow the link.

Moscow and Moscow regionSt. Petersburg and regionCentral region MegaFon North-West Arkhangelsk RegionVologda RegionIvanovo RegionKaliningrad RegionKostroma RegionMurmansk RegionNovgorod RegionPskov RegionRepublic of KareliaSmolensk RegionTver RegionYaroslavl Region Megafon Far East Amur Region Jewish Autonomous Region

Megafon Siberia Altai TerritoryKemerovo RegionKrasnoyarsk TerritoryNovosibirsk RegionNorilsk and Taimyr Regional DistrictOmsk RegionRepublic of AltaiRepublic of TyvaRepublic of KhakassiaTomsk Region Megaphone Caucasus Belgorod RegionVoronezh RegionKrasnodar TerritoryLipetsk RegionRepublic of AdygeaRepublic of DagestanRepublic of IngushetiaRepublic of Kabardino-BalkariaRepublic of Karachay-CherkessiaRepublic of North OssetiaRostov RegionStavropol TerritoryTambov RegionChechen Republic Megafon Volga region Astrakhan RegionVolgograd RegionOrenburg RegionPenza RegionRepublic of BashkortostanRepublic of KalmykiaRepublic of Mari ElRepublic of MordoviaRepublic of TatarstanSamara RegionSaratov RegionUlyanovsk RegionChuvash Republic Megafon Ural Kirov RegionKurgan RegionPerm TerritoryPrimorsky TerritoryRepublic of KomiSverdlovsk RegionTyumen RegionUdmurt RepublicKhanty-Mansi Autonomous OkrugChelyabinsk RegionYamalo-Nenets Autonomous Okrug

The Megafon Service Guide online customer service system allows you to manage all the services on your number: change the tariff plan, view details, connect services, replenish your account and perform many other actions. Upon first use, you must obtain a password to enter the "Personal Account". To do this, follow the instructions on the main page of the LC to register in the system.

Client's personal account
available on the official website of Megafon Russia in your region. For detailed information about the rules for working with the subscriber's personal account, please contact for help and technical support by calling the support service 8800 550 0500
, free of charge from any mobile or landline number in Russia (including phones of other operators). You can contact the customer service around the clock.

Megafon online customer support

If you could not get through to the reference service "MegaFon" - send an SMS-message! Free SMS messages to the company's subscriber service can be sent to the SMS Hotline number 0500.

Employees of the Megafon help desk are always available to communicate with customers on the most popular social networks: the official Megafon groups on Vkontakte
, on Odnoklassniki
and on Facebook
.

In addition to accounts in Megafon social networks, the official micro-blog of the operator on Twitter is available for fans of news in a concise form.
where all the latest news and useful information for subscribers are regularly published. The most inquisitive and erudite customers are addressed to the company's technical and educational blog on the popular Habrahabr resource.

Regions where MegaFon operates

Customer support Megafon GSM/3G/4G
works for the company's clients in the following regions:

Moscow and St. Petersburg, Republic of Adygea (Maikop), Altai Territory (Barnaul), Amur Region (Blagoveshchensk), Arkhangelsk Region (Arkhangelsk, Koryazhma, Kotlas), Astrakhan Region (Astrakhan), Belgorod Region (Belgorod, Stary Oskol, Gubkin) , Bryansk region (Bryansk, Klintsy, Novozybkov), Republic of Buryatia (Ulan-Ude), Vladimir region (Vladimir, Kovrov, Murom, Alexandrov, Gus-Khrustalny), Volgograd region (Volgograd), Vologda region (Vologda, Cherepovets, Babaevo) , Voronezh Region (Voronezh, Borisoglebsk, Rossosh, Liski), Republic of Dagestan (Makhachkala), Jewish Autonomous Region (Birobidzhan), Trans-Baikal Territory (Chita), Ivanovo Region (Ivanovo), Republic of Ingushetia (Magas), Irkutsk Region (Irkutsk), Kabardino - Balkar Republic (Nalchik), Kaliningrad Region (Kaliningrad, Sovetsk, Chernyakhovsk, Baltiysk), Republic of Kalmykia (Elista), Kaluga Region (Kaluga, Obninsk), Kamchatka Territory (Petropavlovsk-Kamchatsky, Yelizovo), Karachay-Cherkess Republic (Cherkessk), Republic of Karelia (Petrozavodsk, Kondopoga, Kostomuksha, Segezha), Kemerovo region (Kemerovo, Novokuznetsk, Prokopievsk, Leninsk-Kuznetsky, Mezhdurechensk), Kirov region (Kirov, Kirovo-Chepetsk, Vyatskiye Polyany), Komi Republic (Syktyvkar, Ukhta, Vorkuta, Pechora), Kostroma region (Kostroma, Bui, Sharya), Krasnodar region (Krasnodar, Sochi, Novorossiysk, Armavir), Krasnoyarsk region (Krasnoyarsk), Kurgan region (Kurgan), Kursk region (Kursk, Zheleznogorsk, Kurchatov) , Leningrad region (Gatchina, Vyborg, Sosnovy Bor, Vsevolozhsk), Lipetsk region (Lipetsk, Yelets), Magadan region (Magadan), Republic of Mari El (Yoshkar-Ola), Republic of Mordovia (Saransk), Moscow region (Odintsovo, Sergiev Posad , Ramenskoye, Lyubertsy, Krasnogorsk, Mytishchi, Schelkovo), Murmansk region (Murmansk, Apatity, Severomorsk, Monchegorsk, Kandalaksha, Kirovsk), Nenets Autonomous Okrug (Naryan-Mar), Nizhny Novgorod region (Nizhny Novgorod, Dzerzhinsk, Arzamas, Sarov), Novgorod region (Veliky Nov city, Borovichi, Valdai), Novosibirsk Region (Novosibirsk, Berdsk, Iskitim, Kuibyshev), Omsk Region (Omsk), Orenburg Region (Orenburg), Oryol Region (Orel, Livny, Mtsensk), Penza Region (Penza), Perm Territory ( Perm), Primorsky Territory (Vladivostok), Pskov Region (Pskov, Velikiye Luki), Republic of Altai (Gorno-Altaisk), Republic of Bashkortostan (Ufa), Rostov Region (Rostov-on-Don, Taganrog, Mines, Novocherkassk), Ryazan Region (Ryazan, Kasimov, Skopin), Samara region (Samara), Saratov region (Saratov), ​​Sakhalin region (Yuzhno-Sakhalinsk), Sverdlovsk region (Yekaterinburg), Republic of North Ossetia - Alania (Vladikavkaz), Smolensk region (Smolensk, Vyazma, Roslavl), Stavropol Territory (Stavropol, Nevinnomyssk), Tambov Region (Tambov, Michurinsk, Rasskazovo), Republic of Tatarstan (Kazan), Tver Region (Tver, Rzhev, Vyshny Volochek), Tomsk Region (Tomsk, Seversk, Strezhevoy), Tula Region (Tula, Novomoskovsk, Donskoy), Republic Lika Tyva (Kyzyl), Tyumen Region (Tyumen), Udmurt Republic (Izhevsk, Sarapul, Votkinsk, Glazov), Ulyanovsk Region (Ulyanovsk), Khabarovsk Territory (Khabarovsk), Republic of Khakassia (Abakan), Khanty-Mansi Autonomous Okrug - Yugra (Khanty -Mansiysk), Chelyabinsk Region (Chelyabinsk, Magnitogorsk, Zlatoust, Miass, Kopeysk), Chechen Republic (Grozny), Chuvash Republic (Cheboksary), Chukotka Autonomous District (Anadyr), Republic of Sakha (Yakutsk), Yamalo-Nenets Autonomous District (Salekhard) and Yaroslavl region (Yaroslavl).

Changes are possible in the contact details and geography of the operator's presence, check the current information by round-the-clock free telephone hotline Megafon
(information service of the mobile operator) 8800 550 0500 or on the official resource www.megafon.ru. All information, multi-line phone numbers and links are current as of July 2019. Megafon technical support and help desk
work around the clock and seven days a week.

Free call to Megaphone
by phone number 8800 550 0500 is guaranteed when a mobile subscriber is within the territory of Russia. You can call the operator at any time of the day or night - the customer reference service works around the clock.

In order to control the quality of the consultations provided, the conversations of the Hotline consultants with subscribers may be recorded. All questions, including “How to call a Megafon operator” or, for example, “What is the number of a Megafon operator”, support service specialists promptly respond via the Internet and social networks. All tariffs and contacts of Open Joint Stock Company Megafon are given for informational purposes only and are not a public offer.

Each Megafon subscriber sometimes has to deal with situations in which the help of a specialist is needed. For this, the company has a special service, which is available to everyone on a toll-free number. You only need to contact her and explain your problem, you will immediately be informed about the next steps and receive detailed instructions for any of your questions. In this article, you can learn how to call a Megafon operator and in what ways this can be done.

Contact the operator by short number

At any time of the day, everyone who uses Megafon mobile communications can call a short number 0500 . When dialing, you will be answered by a support e-mail responder with some of your personal information. To speak with a company representative, press the 0 key after a short answer from the answering machine. After that, you will hear a message that your call has been redirected to a specialist.

For certain regions, after pressing the 0 key, a special electronic representative, Elena, can answer. Since you can call the Megafon operator for free, do not rush to interrupt her, because she is designed in such a way that she can recognize human speech and hear your questions, and then answer them. If you do not want to communicate with Elena, but discuss your problems with a real representative, ask the robot to connect you with an operator. She can offer you her help - you must answer in the negative. To number 0500 you can make a free call on the network from any region of Russia.

Megaphone technical support number for communication from a mobile phone

For subscribers throughout Russia, there is a free hotline for communication with the operator - 8-800-5500-500.

You can call it both from a mobile phone for free and from a landline phone. In this case, the best time to call will be late evening or early morning, as technical support staff are often overloaded during the day. Best time to call is weekdays. On a weekend, the call center number is called several times more often. Also, the flow of calls at the beginning and end of the month increases.

You can also send a message to Megafon directly to 0500 with the text of your request. Calls throughout Russia are free. You will receive an answer to SMS within 10 minutes. Sometimes you have to wait a little longer for a response.

Contact Megafon technical support from a landline phone

To call the support service by landline phone, use the number 8-800-5500-500, which is available throughout Russia. It is free for all subscribers within the network. Subscribers of all other mobile companies pay for such a call according to their own. You can call the Megafon operator by dialing this combination for free at any time of the day.

How to call a Megafon call center from a roaming phone

When traveling or on business trips abroad, operator assistance is sometimes needed. For such cases, there is a special number by which you can call support from anywhere in the world - +7-926-111-0500.

It is worth typing characters in this form with a plus sign at the beginning, this is an international format. Calls from all numbers within the network are free.

Corporate clients can use special short combinations to call the operator - 0500 and 0555. You can find a list of all countries from which a call to technical support is available on the official website. All calls from short numbers occur according to the chime script. After you try to call the operator from short numbers, your call is dropped and you will be called back from +7-928-111-0555 or +7-928-111-0500. You do not pay for incoming calls.

Other ways to contact the Megafon operator

If for some reason you are unable to use the phone, you can always go to the lk.megafon.ru portal and get all the necessary information in a special help section. This section can be found on the Frequently Asked Questions page. Please note that on the right you can find links to the official pages of the company's social networks. Go to any of them and discuss your problem in messages. You can ask a question on Facebook, Twitter, Odnoklassniki, Habrahabr, Vkontake.

There is a special link "Write to us". By going to it, you can ask anything directly from the site, after which the answer will come to the e-mail box that you need to specify when creating an application. The FAQ page itself is a collection of the most popular queries that subscribers ask the operator. Pay attention to the list of such answers on the left in the block. They are presented in the form of main themes. Select one and a list of ready-made answers on this topic will open. For convenience, there is a search box for questions that you can use.

If you have difficulty using the services of a mobile operator or you decide to change your tariff plan, or maybe you don’t know how to set up the option, you can always call the Megafon operator and contact the company’s employees for help. In this article, we will talk about how you can contact the company's operators and get qualified assistance in solving problems related to the service of this mobile operator.

How to contact the operator Megafon

There are the following options for contacting company employees:

1. Call to Megafon Call Center,
2. Contacting technical support through the Personal Account,
3. Contacting technical support through a mobile application,
4. Communication with the operator through the official website of Megafon,
5. Sending an SMS message to a service number,
6. Communication with the operator through social networks,
7. Contacting the company's showroom.

Regardless of which of these methods you decide to use, help will be provided to you completely free of charge. If we are talking about a call, then when calling from a Megafon number, the call will also be free. Payment is charged only when making a call from the number of another mobile operator.

Call to Call-center Megafon

You can contact the Megafon operator by calling the phone number. There are several numbers for communication, one of which is a short number designed for calling from a Megafon SIM card (for the company's clients), and the other for calls from city numbers or from numbers of other mobile operators.

Contact numbers:

• 0500 - for Megafon subscribers (call from a Megafon SIM card). If you want to call the Megafon operator, but you want your call from a mobile phone to be free, then dial this particular number from the SIM card of this operator.
• 8 800 550 05 00 - for subscribers of other mobile operators and for calls from fixed phones. Megafon customers can also call this number, for them the call will be free, as in the first case, for all other cases the call is charged in accordance with the rates of another operator for communication services.
• 8 800 550 58 58 – phone number for communication with the operator only on issues related to the operation of the company's online store and your order. On the territory of the Russian Federation the call is free.

As we have already reported, the company's internal customers can use the first two options for free (if you call from a Megafon SIM card). The difference between them is that when you call the short phone 0500, the call will be answered by an answering machine, the message of which will have to be listened to. The virtual assistant will first name your balance, then the activated services associated with the balance, then offer to learn more about this service. Without waiting for an answer from you, he will transfer you to the self-service system, in which you will also have to listen to all menu items. Only after listening to all this information, the answering machine will inform you that you can switch to the operator by pressing the number "0". After pressing the number "0", the answering machine will tell you how long your call will be in the queue and when the employee will answer.

The self-service system is very convenient when you are not in a hurry and you can solve the problem yourself without contacting the operator by selecting the number corresponding to your question from the menu. But what to do if there is no time for such a long wait and you need to contact the employee very quickly, for example, to block the SIM card if the phone is lost / stolen. Then you should use the number 8 800 550 05 00, by which you can call the Megafon operator directly without turning on virtual assistants and self-service systems.

Call to the Call Center in roaming

If you are abroad and you urgently need to call the Megafon operator, then use the following number: +7 926 111 05 00. Your call will be answered fairly quickly by a specialist who will clearly and quickly explain the situation and help solve the problem. The call is free for Megafon subscribers.

Call-center for corporate clients

The above numbers are for individuals. If you are a corporate client, that is, a legal entity or a private entrepreneur using corporate communications, then you need to use another free number 0555 to communicate with the Megafon operator. The call will also be answered by a virtual assistant through which you can connect with a specialist.

Contacting technical support through the Personal Account

You can contact the operator of the company through the Personal Account. To do this, follow the instructions:

1. Log in to your Personal Account through the official website of the company.
2. Check that your region is set correctly (upper right corner) and click on the "My Account" button in the top right.
3. Enter your phone number and access code. If you do not remember the access code, dial the following combination on your phone: * 105 * 00 # and a message with a new password will be sent to your phone.
4. Scrolling down the main page of the Personal Account, you will see the "Support" section. It contains two subsections "Contact support" and "Settings".
5. Click on the "Contact Support" subsection. A window will appear that says "Live Chat with Support". Click on the "Open chat" button and a dialog box will appear in the lower right corner in which you can write your question to the operator. The text is entered in the field labeled: "Message text".

Employees of the company will answer your question in real time within a few minutes and help you solve the problem. Such correspondence with employees is completely free.

Note! The "Contact Support" subsection below the online chat window contains answers to the most frequently asked questions. You may be able to find the answer to your question in this section.

Contacting technical support through a mobile application

If the Megafon mobile application is installed on your mobile phone, log in to it by entering your username and password. If you have forgotten your password, then reset the old one and receive a new code in an SMS message by sending a combination from your phone: * 105 * 00 #.

On the main page of the application, 4 sections will be located in the bottom line: "Home", "Support", "Salons", "Settings". Click on the word "Support" and you will have access to answers to frequently asked questions, as well as online chat with support. By clicking on the second line "Chat with support", a dialogue with an employee will open in a new window, in which it will be written "Hello! Please ask your question." In the line with the inscription "Enter a message" write your question and the employee will answer it as soon as possible.

If the mobile application is not installed on the phone, then you can download it in the AppStore or Google Play online store if you have access to the Internet. After downloading, open the application, enter your phone number and set a password, or use the existing password for your Personal Account.

Communication with the operator through the official website

You can contact the company's employees without visiting the Personal Account. To do this, go to the official website and in the upper right corner under the "My Account" button, click on the "Support" section. See the list of frequently asked questions on the left. Perhaps among them you will find the answer to your question. On the right side there is a window with two tabs "Call us" and "Write us".

By clicking on the "Call us" button, the Megafon hotline numbers indicated in the section above will open.

By clicking on the “Write to us” button, a form will open in which you can select the topic of the appeal, indicate your full name, write your question and fill in the email address, which will receive a response from specialists. You can also attach an electronic file to a letter in the form, if necessary.

Sending an SMS message to a service number

You can get an answer to your question through an SMS message sent to the short service number 0500.

1. Open the Messages section on your phone.
2. Create a new message.
3. In the "To" field, write "0500" (without quotes).
4. Write a question in the "Message text" field.

In a few minutes you will receive a response. However, there is a small nuance in this method - not a live operator will communicate with you, but a virtual assistant who may not recognize some words or not understand the meaning of your question. For example, if you ask him the question “How to check the balance?”, In response, you will receive an SMS message indicating the state of your balance at the moment, but not ways to check the balance. Therefore, this method is not always appropriate, especially if you want to solve a non-standard problem.

Sending SMS on the territory of the Russian Federation is free. Sending SMS in roaming is determined by the cost of roaming services.

Communication with the operator through social networks

Since today almost everyone has their own account in various social networks, it will not be difficult to use this option.

Attention! Ask questions only in the official groups of the mobile operator, because only there you will receive a competent answer from a company specialist.

1. PJSC "Megafon" official group

Even the simplest and most understandable tariff can cause a lot of questions that require clarification. Therefore, high-quality communication with the support service is the most important basis for any high-quality service. But in order to get advice and explanations, you need to know how to call a Megafon operator from a mobile phone. It does not hurt to remember about alternative methods of contacting the contact center.

In 2020, there are many different ways to connect with professionals. Subscribers are required to choose between:

• calls to service numbers;
• official site;
• personal account;
• SMS messages;
• social networks;
• visiting the nearest branch of the company.

Each option mentioned is convenient and accessible, and the final choice that the user has to make should depend on his desires and capabilities.

Free call to Megafon operator

The easiest way to contact support staff is to use the short number 0500. It is free, but only Megafon clients will be able to use it. It is not available to subscribers of other mobile companies.

Additionally, you must remember that first the caller will have to listen to the information message of the system. Perhaps it will help to understand the current situation without the intervention of specialists.

How to call the Megafon operator directly: number

In order not to listen to the robot and contact the consultants directly, you need to dial 88005500500. The call is free only for Megafon subscribers, the rest should rely on the standard call cost that applies to their tariff plan.

This number is suitable for customers of any mobile companies and fixed phones. It is a universal means of communication with support.

How to reach the contact center in roaming

For lovers of travel, a separate room has been developed. Those who are abroad will have to dial +79261110500 . This phone has a number of significant advantages that will please every caller:

1. communication is provided free of charge;
2. waiting time is minimal;
3. explanations are short, concise and clear.

Such advantages are associated with the importance of obtaining quality assistance for those who find themselves in a difficult situation abroad.

Sending SMS

An interesting option for getting help is to send SMS messages from your mobile. To do this, enter the short number 0500 in the recipient field, and the text of the message may be different. The main thing is that it contains complete information about the difficulty that has arisen, since only in this way will specialists be able to give a reasonable, accurate answer. Sending SMS also does not require debiting money from the balance, but receiving a response takes some time.

Personal Area

An excellent option for obtaining information is the subscriber's personal account. It is convenient for those who can not get through. It contains all the necessary information to clarify the terms of tariffication. There is also a convenient service for managing connected services. In addition, the personal page is equipped with feedback, which allows you to receive instant advice and tips. But it is preferable for the user to independently solve all the difficulties that arise.

Official site

Only registered users can access your personal account. The registration procedure is distinguished by its simplicity, but those who do not want to start a personal page should use a special form on the official website. To ask a question, you will have to specify the last name, phone number and contact information. In this case, the surname and mobile number may differ from those mentioned in the appeal. The response is emailed within 24 hours.

Social networks

A great way to deal with the difficulties that have arisen is to use social networks. Now almost every person has an account, so this approach is accessible. But you can write messages only in the official communities of the mobile operator, since only employees who are competent in communication services and have the necessary information work here. Separately, it is worth mentioning the fact that in order to get the exact correct answer, it is necessary to provide the most complete information about the problem and the subscriber's number.

Company office visit

In the most difficult situations, when it is not possible to figure out how to call a Megafon operator from a mobile phone for free, you should visit the nearest office of the cellular company. Employees working here will advise visitors and share with them any necessary information.

The only mandatory requirement that all applicants must comply with is the need to have a passport. Without it, you should not count on full-fledged help. But some support will be provided in any case.

How to contact Megafon support service

Every modern mobile company is trying to transfer its customers to self-service. But emerging difficulties and unforeseen situations require the creation of a contact center.

Each user is able to make a call, regardless of the region of connection and residence of the client. The quality of assistance is equally high in Moscow and in other regions. The main thing is to correctly explain the exfoliating situation and ask clear, simple questions.

Each subscriber of the MegaFon Moscow network should know the number of the help desk in order to promptly receive the necessary assistance and advice. By calling the operator at any convenient time, you can be guaranteed to find an answer to any question related to calculations, current tariffs, as well as useful additional services.

What is the number of the MegaFon operator in Moscow and the Moscow region

A person who actively uses mobile communications services periodically has a need to urgently contact a Megafon operator in Moscow in order to obtain the information of interest.

By calling the operator (real person) 8-800-550-05-00 at a convenient time, you can get an answer not only to the simplest, most frequently asked questions, but also find the right solution in more complex individual situations.

A significant mass of questions received around the clock on the telephone number of the Megafon operator are related to settlements - in particular, to the conditions, features and procedure for their implementation, as well as methods of replenishing a subscriber account. In addition, subscribers' requests are often associated with the selection of the most suitable tariff and available services.

Here are some clarifications:

In any of the cases, it is useful to know the phone number of the Megafon operator for those subscribers who are not suitable for obtaining the necessary information on the official website and the use of special USSD commands.

Autoinformer Megafon (robot) in Moscow

The call center of the mobile operator Megafon is available to every subscriber in Moscow, regardless of the time of day. For those interested in how to contact the Megafon operator, there are several quick and convenient ways:

• dial the short number 0500 to connect with the operator (live person) press 0;
• send an SMS message with your question to the specified number.

Throughout Russia, calls and text messages received by the number of the telecom operator Megafon are not subject to billing.

The subscriber has the opportunity to call the number of the Megafon operator from a mobile registered in the networks of other operators. This is very handy in certain situations.

Chats with operator Megafon

How to call a Megafon operator with Beeline?

If you need to make a call to the number of the Megafon telecom operator from a phone in the Beeline network in Moscow, you should use the numbers specially designed for this.

A simple and easy-to-remember number operates throughout Russia:

8-800-5-500-500 .

And when you are anywhere in the world, you need to dial +7-922-111-05-00. This is a single Megafon number for international communications.

FAQ:

How to call a Megafon operator from Tele2?

Those who need to call the Megafon customer support service from a phone in Moscow registered in the widespread Tele2 network should also dial the number:

7-922-111-05-00 (from any country in the world).

Or 8-800-5-500-500 (from any region of the Russian Federation).

How to call a Megafon operator with MTS in Moscow?

Similar to the situations discussed above, to call Megafon support from an MTS number from Russia, you need to use an easy number:

800-5-500-500 .

If you need to contact the operator during your stay in foreign countries, you will need a number:

7-922-111-05-00 .

How to call a Megafon operator in roaming?

When traveling in Russia, it is also often necessary to contact the support service and get qualified assistance. Therefore, it should be noted that for roaming within the country there is a special free phone number of the Megafon operator - 8-800-550-05-00.

This number is the same for absolutely all regions of the Russian Federation.

If the subscriber is in international roaming, he needs to dial +7-926-111-0500. It is best to save it in the phone book in advance, going on a trip abroad.

Other types of communication with the Megafon operator

Perhaps telephone communication with the operator is not always convenient and not for every subscriber. Therefore, in certain situations, it is advisable to resort to other available methods of treatment:

• Log in and ask a question of interest in a chat with a representative of the support service;
• On the official website of the mobile operator, write a message using a special form. In it, you must specify the subject of your appeal, full name and telephone number, a detailed question, as well as a valid email address for receiving a response.
• Official group Megafon In contact with https://vk.com/megafon
• Official group Megafon Facebook