The hdaudio device requires further installation. Troubleshooting sound or microphone

Installation operating system is always a big step. No one knows for sure if everything will go smoothly, and it often happens that some problems arise. Unfortunately, this also applies to those who decide to install Windows 10. Most often, after starting only the installed OS, they notice that the sound has disappeared. Fortunately, this is solvable, and in the article we will analyze in detail what to do if, after Windows installation 10 no sound.

Conducting an analysis

First of all, when after installation you do not need to panic and try to re-install in the hope of a different result, it may be that the reason lies in the little things.

Windows developers have foreseen a similar situation, and if after installing Windows 10 the sound disappeared and there is no audio, you can use the "Detect problems with sound" function. To call it, you need to right-click on the speaker icon and click on the inscription of the same name in the menu. After that, an analysis of all the problems will be carried out and at the end the verdict will be announced. But, of course, this method is not very reliable and most often it can show that everything is in order or that everything is not in order, but will not offer a solution.

However, if the analysis has shown the cause and offered its solution, do not dare to refuse. This most often happens when the system detects that the sound drivers are not installed. Enter the "Device Manager" and in the line "Sound, game and video devices". If a yellow icon is displayed there, then update the drivers through the context menu, and the problem is solved.

Trifle: lost settings

If the previous solution to the problem did not help, we continue to think about why in Windows 10 TP. Windows 10, abbreviated as TP, which stands for Technical Preview, is a very unreliable version of Windows. The sound in it disappears even because of every little thing. For example, these are downed sound settings. In other words, when the adjustment sliders are simply set to the minimum. No matter how ridiculous it may sound, but such a problem is quite common, and the catch is that few people sin precisely on the settings.

To fix this problem, all you need to do is call the mixer and raise all the sliders there to the maximum. To call the mixer, right-click on the sound icon and in the context menu, click on the inscription of the same name.

If that's the problem, then you're very lucky. However, it often happens that it lies far inside the system itself, and then the solution is no longer so simple, but more on that later in the text.

Lack of drivers

It has already been said above that the problem when, after installing Windows 10, may lie in the drivers. And in principle, the algorithm of actions to eliminate the breakdown was also announced there. But it also happens that in the device manager in the line “Sound, game and video devices” there are no devices at all, although the entire headset is connected.

This happens if the system is completely blind and cannot detect them. relatively simple: you need to download it yourself required drivers and install them yourself. It sounds simple, but in reality, many people have problems with this, since the user simply may not know the model of his sound card.

It is very good that there is a way out of this situation, and it is quite simple. Despite the fact that most experts recommend downloading drivers from the manufacturer's official websites, these instructions can be neglected.

There is such a program as iObit Driver Booster. It is completely free, so feel free to download it from the official site and install it. After installation, you will have a huge "START" button in front of you. Click on it and just wait. After a while, you will be shown which drivers you are missing, and the “Install” button will also be located there. Click on it and wait. After the done manipulations, restart the computer, and the sound should appear.

Incompatibility

Now it's time to talk about the worst. When the sound disappeared after installing Windows 10, and none of the above methods worked for you. Most likely, this means that your sound card or headset is simply incompatible. This may be, because the developers themselves admitted that they released Windows 10 in a “raw” state. In this case, there are two solutions.

The first is to purchase a new sound card or headset, and it is clear that not everyone can afford this solution, especially laptop owners. Therefore, the second option is a little easier - just wait. Wait until new OS updates are released that will bring the very compatibility with devices that you need.

Of course, there is a third option - simply abandon the "dozens" and install the previous, more reliable version of Windows.

Playback devices

As you may have noticed, it often happens that after Windows 10 the sound disappeared. Now let's look at another way. Of course, it can be effective in extremely rare cases, but if there are no options, then any methods are already good.

To get started, right-click on the speaker icon already familiar to us and select "Playback Devices" this time. The "Sound" window will open in front of you, it will list all connected speakers. We are interested in the speakers, so we double-click on them.

In the window that opens, go to the "Levels" tab, there will be sliders. If they are set to a minimum, then rejoice, the problem was this. Set them to the maximum and save the settings safely exit.

However, if the sliders were twisted to the maximum before, then do not rush to despair, there is another option. In the same way, enter the "Playback Devices" and there check that there is a checkmark next to the "Default Devices" inscription. If this is the case, you need to enter the "Device Manager". There, in the line "Sound, game and video devices" open the liner. Next, select your driver and double-click on it. In the window that appears, we need to click on the "Events" tab. There should be a message about the update, and if so, feel free to click - this is the solution to the problem.

Conclusion

Now you know if the sound disappeared in Windows 10, what to do and how to deal with it. However, it happens that none of these methods helps, then either give up new Windows, or take the computer to a specialist. After all, digging into the system on your own, you can cause more harm.

Although the method using the iObit Driver Booster program often helps. It is advisable to download it immediately after installing any Windows versions.

  • 1. Reasons for loss of sound
  • 2. After windows updates 10 sound not working
  • 3. Quiet sound, wheezing or automatic volume reduction
  • 4. No sound in games
  • 5. Conclusion

To date, a huge number of users have already encountered a lot of various problems after updating the operating system to Windows 10, and the most popular software flaw, perhaps, was the lack of sound on personal computer under the new OS.

Although the “top ten” has been out for a relatively long time, nevertheless, many users are still driving into search string the phrase “Windows 10 no sound”, which means that our material today can be very useful for you.

Reasons for loss of sound

There are not so many potential sources of this problem, and therefore each owner of a new operating system is able to independently identify the root of the trouble. As a reminder, no matter how funny it may sound, the most common cause of no sound is unconnected speakers, so be sure to check the working condition of the devices that output sound on your PC. It is also common for the computer owner or someone in the household to turn off the sound and simply forget to reset the settings to their original state, and therefore be sure to check the status of the volume icon in the quick access panel.

Another potential technical reason trouble - a damaged speaker cable, before blaming everything on software problems, try testing the device on another PC or other sound source. If you have no sound in the headphones, then it is also recommended that you first try them on another gadget.

As for the software component, here it is worth starting the system check with the sound driver, it may turn out to be faulty or outdated. You can update the “firewood” on the website of the manufacturer of your sound card, but we strongly do not recommend using third-party resources, otherwise, when solving problems with sound in Windows 10, you run the risk of acquiring a lot of new ones caused by picked up malware.

By the way, you can easily avoid searching for suitable drivers by simply selecting all the items in the control panel menu “Sound, game and video devices” and calling the context menu by clicking the right mouse button, in which you need to activate the hardware configuration update function.

Sound not working after Windows 10 update

In the most common case, after updating the OC, the speaker icon does not display any problems, in the task manager, opposite the sound card, the status is “The device is working properly”, and the driver does not need to be updated.

In order not to prematurely proceed in such a situation to search for another answer to the question of why the sound on the computer disappeared after installing Windows 10, take a close look at the name of the sound card in the device manager, if the “High Definition Audio capable device” design is displayed there, you can be sure - the problem is in the drivers. Most often, this problem occurs with Conexant SmartAudio HD, Realtek, VIA HD Audio sound cards. Also, if you have lost sound on a Sony or Asus laptop, then the problem should be looked for first of all here.

The algorithm of actions to correct the current situation is as follows:

  1. Enter the name of your laptop model in the search box or motherboard and add the word support, at the top of the search results should be the device manufacturer's website, where you can update the driver you are interested in.
  2. We find the drivers we need in the support section, if suitable software specifically for Windows 10, no, it doesn’t matter - firewood for a seven or eight will suit us, the main thing is that the bit depth of the system matches.
  3. Install the downloaded drivers and reboot the PC, after that the sound should work.

A common situation is when a user has traveled this path, but a positive result has not been obtained, as a rule, this is a consequence incorrect installation Software, but the driver installer does not report this. Check in the manager if the information about the driver has changed after installation, and if not, then follow the instructions below:

  • In most cases, running the installer in compatibility mode with the previous version of the operating system will help you;
  • If the first option did not help, then you should try to remove the sound card in the manager, as well as devices from the list of “audio inputs and audio outputs”, preferably together with the drivers, and immediately after that run the installer;
  • If the old driver is installed, then you need to right-click on the sound card, select "Update driver" - "Search for drivers on this computer" and check if new compatible drivers for your sound card have appeared in the list of already installed drivers.

Quiet sound, wheezing, or automatic volume reduction

Sometimes there is sound, but its quality leaves much to be desired. In such a situation, you need to configure the sound on a computer with Windows 10, which is done as follows:

  1. We click on the speaker icon in the quick access panel with the right mouse button and go to playback devices;
  2. We select the device with which there are problems - speakers or headphones, after which we right-click on its properties;
  3. In the advanced features tab, disable all effects and apply the updated settings;
  4. Now open the Communication tab and uncheck the box to reduce the volume or mute the sound during communication, selecting the item “No action required”.

After applying all the settings, it’s worth checking the status of our problem with sound not working on Windows 10. Most likely it is solved, but if not, try again to turn to the drivers and install not the native driver for your board, but one of those that the operating system itself will offer system. Often, third-party drivers can restore high-quality sound.

No sound in games

If the game process does not have sound, then you need to answer the question of how to set up sound in the application itself. As a rule, the menu item responsible for sound settings is not difficult to find, but if the sound disappeared after updating the operating system, you may need to manually reinstall the game. In this case, don't forget to copy all saved progress before deleting the app.

Conclusion

As you can see, there are not so many reasons why the sound stopped working - these are technical flaws in devices or connecting cords, user inattention, or software problems caused by driver mismatches or their absence. Dealing with any of them is quite simple, you just need to follow the instructions clearly and check whether software update was found.

In the event that no defects were found on the output devices, and the drivers are in order, there is a small probability of a malfunction of a particular sound chip or problems of its interaction with motherboard in which case we recommend that you contact service center if you do not have proper experience in working with microelectronic boards. We hope that our material helped you solve the problem and your PC again pleases you with your favorite music or sound.

Many users who have upgraded to Windows 10 or, after a clean installation of the OS, have encountered a variety of sound problems in the system - someone just lost sound on a laptop or computer, while others stopped working through the headphone output on the front of the PC, Another common situation is that the sound itself becomes quieter over time.

This guide describes step by step possible ways fix the most common problems where audio playback is not working correctly or the sound just disappeared in Windows 10 after an update or installation, as well as just in the process of working without visible reasons. See also: , .

The most common variant of the problem is that sound simply disappears on a computer or laptop. In this case, as a rule (we will first consider this option), the speaker icon on the taskbar is in order, in the manager Windows devices 10, the sound card says "The device is working properly" and the driver does not need to be updated.

True, at the same time, usually (but not always) in this case, the sound card in the device manager is called “High Definition Audio Support Device” (and this is a sure sign that there are no drivers installed on it). This usually happens for Conexant SmartAudio HD, Realtek, VIA HD Audio sound chips, Sony and Asus laptops.

Install sound drivers in Windows 10

What to do in this situation to fix the problem? The almost always working method consists of the following simple steps:

  1. Enter in search engine Model_of_your_laptop support, or Model_of_your_motherboard support. If you encounter problems that are discussed in this manual, I do not recommend starting a driver search, for example, from the Realtek website, first of all, look at the website of the manufacturer not of the chip, but of the entire device.
  2. In the support section find audio drivers to download. If they are for Windows 7 or 8 and not for Windows 10 - that's fine. The main thing is that the bitness does not differ (x64 or x86 must match the bitness of the system currently installed, see)
  3. Install these drivers.

It would seem simple, but many write that they have already done this, but nothing happens and does not change. This is usually because even though the driver installer walks you through the steps, the driver is not actually installed on the device (easy to check by looking at the driver properties in Device Manager). Moreover, the installers of some manufacturers do not report an error.

There are the following ways to solve this problem:


Even if you could not find official drivers, still try the option of removing the sound card in the device manager and then updating the hardware configuration (point 2 above).

Sound or microphone stopped working on Asus laptop (may work for others)

Separately, I will note the solution for Asus laptops with a Via Audio sound chip, it is on them that most often there are problems with playback, as well as connecting a microphone in Windows 10. Solution path:

  1. Go to device manager (via right click on start), open the item "Audio inputs and audio outputs"
  2. Through the right click on each item in the section, delete it, if there is an offer to delete the driver, do it too.
  3. Go to the "Sound, game and video devices" section, remove them in the same way (except for HDMI devices).
  4. Download the Via Audio driver from Asus, from the official website for your model, for Windows 8.1 or 7.
  5. Run the driver installer in Windows 8.1 or 7 compatibility mode, preferably as Administrator.

Note why I point to more old version drivers: it is noticed that in most cases VIA 6.0.11.200 turns out to be workable, and not newer drivers.

Playback devices and their advanced options

Some novice users forget to check the settings for sound playback devices in Windows 10, and this is better to do. How exactly:


After making the above settings, check if the sound is working.

The sound has become quiet, wheezing, or the volume is automatically reduced

If, despite the fact that the sound is reproduced, there are some problems with it: it wheezes, it is too quiet (and the volume can change by itself), try the following solutions to the problem.


Apply the settings you made and check if the issue has been resolved. If not, there is another option: try selecting your sound card through the device manager - properties - update the driver and install not the "native" sound card driver (show a list of installed drivers), but one of the compatible ones that Windows 10 can offer itself. In this situation, it sometimes happens that the problem does not appear on "non-native" drivers.

Additionally: check if the Windows Audio service is enabled (press Win+R, type services.msc and find the service, make sure the service is running and its startup type is set to Automatic.

Finally

If none of the above has helped, I also recommend trying to use some popular driver pack, and first check whether the devices themselves are operational - headphones, speakers, microphone: it also happens that the sound problem is not in Windows 10, but in themselves.

In this article, I will explain why the message "Audio output device not installed" appears in Windows 7 and Windows 10, and how to fix it. Many PC users may find a sudden significant decrease in or. Sometimes this happens after installing some kind of system update, but usually the problem occurs suddenly, without any apparent reason. Specified dysfunction can have both software and hardware nature.

List of reasons for the sound problem

Usually, when there is no sound on the PC, we can see the sound icon (speaker) on the taskbar with a red circle and a cross on it.

In the statistical majority of cases (about 80% of all problems), the “Audio output device not installed” problem is caused by drivers for sound devices that are either damaged, or do not work correctly, or are not installed at all in the system.

In other cases, the cause of sound problems can be various failures in the Windows OS, the activities of virus or antivirus programs, as well as the software disabling of sound devices (in BIOS or Windows, accidentally or intentionally).

Also, do not discount hardware failures, for example, the failure of the headphone (speaker) plug, the breakdown of the sound jack on the motherboard, or the malfunction of the functionality of the motherboard of your PC.


At the same time, both Windows 7 and Windows 10 have similar causes of the malfunction, as are the ways to solve this problem.

How to fix "No audio output device installed" message

Below, we will take a detailed look at the various options for solving the “Audio output device not installed” problem.

Before checking the system for the correct operation of the drivers and the presence of other software malfunctions. We recommend that you make sure that external sound devices (headphones and speakers) are connected correctly (and tight) to the appropriate PC connector (usually it is a green connector on a stationary PC).


It is also necessary to make sure that the cable and plug of these devices are not damaged, they do not show breaks and other signs of physical impact. It is recommended to connect them on another computer to make sure that these sound devices are working properly and that the existing sound problems are not caused by damage to these devices.

Method number 1. Check if sound is enabled in BIOS

In some cases, the reason for the disappearance of sound in the system is its deactivation in the BIOS. To turn on the sound, you need to go to the BIOS of your PC, find the “HD Audio” options there. Either "High Definition Audio", or "AC'97" (usually in "Advanced" - "Onboard Devices Configuration"), select "Enable" opposite them, then save the changes by pressing "F10", and reboot your PC.

Method number 2. Resolving driver issues

As we mentioned above, the vast majority of audio problems are due to corrupted, incorrect, or missing audio device drivers. To check, you need to go to the Device Manager, and view the display of the sound devices available on the PC there. To do this, click on the "Start" button, in the search bar, enter devmgmt.msc, and press enter.

  1. After opening the "Device Manager" window, we need to check the sound drivers in the list for any problems in their work.
  2. To do this, find the "Sound, game or video devices" tab in the list.
  3. Double-click on it, and in the list of audio devices that opens, check for yellow or red icons next to them with an exclamation point, or other symbols that indicate problems in the operation of audio equipment.

If this tab does not contain information about sound devices, while the Device Manager has an “Unknown device” tab with a question mark or “Audio output device not installed”, this may indicate that there is no driver for your device in the system

What should I do if these icons are found?

  • If the sound driver is disabled (a sign with a down arrow), then you need to move the cursor over this sound card, click on the right mouse button, and select "Enable" in the menu that appears;
  • If there is a yellow circle with an exclamation point (or even a red one), then you need to reinstall (or roll back) the drivers for this sound device. In the first case, we recommend that you first uninstall the existing drivers. To do this, you need to hover over the sound device with a "yellow" exclamation mark, right-click, and select "Delete device". Then restart the PC, and let the system reinstall the drivers on its own, or use the automatic driver search, as indicated below.

Sound stopped working after update

If earlier the sound worked fine, and after some update it stopped working, then you need to roll back the system to the previously used correct driver. To do this, hover over your audio device in the Device Manager (Sound, Game or Video Devices tab), right-click, and select Roll Back (if available).

You can also try updating the problematic driver by selecting your sound device in the Device Manager, right-clicking, and selecting "Update Drivers" - "Search for Drivers Automatically".


Select the "Update Drivers" option to update your sound card drivers

If this driver update does not work, I recommend using special software solutions to update "DriverPack Solution", "Driver Easy" or other equivalent drivers, or download drivers for your PC's sound card from the manufacturer's website.

Problems in Windows 10

If you have Windows 10 installed on your PC and your sound card is displayed as a “High Definition Audio Device”, then this may indicate that the correct drivers are not installed for your sound card. Look for drivers specifically for your laptop (and in particular the motherboard) on the manufacturer's website, or use the list. If you downloaded the driver installer for your sound card for another OS (Windows 7 or Windows 8), then you should try running the installer in compatibility mode for the specified OS.


If instead of the name of the sound card you see "High Definition Audio Device", then you need to install the correct driver for your system

Method number 3. Using the system troubleshooting tool

A good way to solve the “No audio output device installed” sound problem is to use a special diagnostic manager that allows you to get rid of various kinds of problems, including sound ones.

To launch it, click on the "Start" button, in the search bar, enter:

msdt.exe /id AudioPlaybackDiagnostic


Method number 4. Checking the system for viruses

In some cases, the cause of problems with audio on a PC may be the activity of virus programs. You need to get rid of them with the help of such tools as Dr.Web CureIt!, Trojan Remover, AdwCleaner, Kaspersky Removal Tool and others.

Method number 5. Temporarily disable antivirus software

In a number of rather rare cases, the cause of problems with sound is an antivirus that blocks the correct operation of the sound device (sound driver). To resolve this issue, it is recommended to temporarily disable the antivirus in order to make sure that its functionality does not interfere with the correct playback of sound on your PC. If the antivirus turned out to be guilty of this problem, then it is recommended that you either reinstall the antivirus or find an effective alternative to it.

Method number 6. Change your sound settings

Some users were helped by changing the bitrate of the sound card. To do this, click on the "Start" button, in the search bar, enter mmsys.cp l and press enter. In the sound panel that opens, select "Speakers", then click on "Properties", go to the "Advanced" tab, and try switching the "Default Format" option to "16-bit, 44100 Hz".


You can also try going to the " Additional features” (Improvements), and disable all the effects involved there by unchecking them.


In the "Communication" tab, also enable the "No action required" option, this can help fix the error "Audio output device is not installed" on your PC.

Method number 7. Using a different sound card

An alternative solution to the problem is to use an external sound card connected to the computer via the USB connector. The cost of this device is not high (less than $ 10), so we can recommend buying and using this device as one of the ways to solve problems with sound on your PC.


Method number 8. We check the performance of the Windows Audio service.

In some cases, the operation of the Windows Audio service, which is responsible for working with sound, may be suspended for various reasons.

  1. It is recommended to go to the section for working with services (click on the "Start" button, in the search bar enter services.msc, and press enter).
  2. Find “Windows Audio” in the list of services, double-click on it, and set the startup type to “Automatic” (if there was a different value before).
  3. Then restart your PC.
Check the functionality of the Windows Audio service

Method number 9. Using System Restore

A fairly effective way to solve dysfunction is to roll back the system to a previous restore point, where there were no problems with sound.

  1. To do this, click on the "Start" button, in the search bar, enter rstrui, and press enter.
  2. Choose a stable restore point, and roll back the system to this state.

Method number 10. Reinstalling Windows OS

A rather radical way to deal with the problem is to completely reinstall the Windows OS (only this method helped some users). However, we would not recommend resorting to a complete demolition of the operating system as long as it is possible to use alternative methods.

In particular, as such an alternative, we can recommend checking the integrity of Windows system files, for which run command line on behalf of the administrator, and then enter in it:

sfc /scannow

Press enter and wait for the file verification process to finish. Then reboot your system, this will help resolve the "Audio output device not installed" error on your computer.

Conclusion

Problems with an audio output device can have many causes, ranging from driver problems to a broken audio device. It is recommended to use all the tips listed in the article, this will help restore normal sound on your PC.