Login to your personal account megaphone modem. Megafon personal account: login, registration, opportunities, how to recover the password. How to install the Megafon "Personal Account" application

An individual user page on a mobile operator's website is a convenient and efficient customer self-service service. However, complaints often come to the company's support center: “I can't enter Megafon's“ My Account ”. In such cases, it is important to determine the cause of the error. They can be based on incorrect operation of equipment or network. Thus, failures can be eliminated on their own, or with the help of the support center.

There are several reasons why you may have problems with the entrance. All of them can be divided into several groups:

  • Password and login. The most easily solved problem is incorrectly entered data during authorization. Without this, it is impossible to enter the system.
  • Server is temporarily unavailable. The error can occur within the network or on the sending and receiving data server.
  • The technical error. It is possible both from the side of the user's device and from the side of the operator's equipment.
  • Hardware or software malfunction.

Thus, difficulties with access to the LAN can arise both due to client errors and due to system failures on the part of the operator. To find out the possible cause, it is recommended to try to find the source yourself, then send a request to the support service.

What to do if the LC does not work

In order to identify the problem, you must use the following guidelines:

  1. Check network connection. To do this, just open any other site or application.
  2. If you cannot log into the user's page from a computer, try logging on to the network from another device. And vice versa.
  3. Check if the browser is working. It is enough to disable the blocking utilities, or log in from another browser.
  4. Check the correctness of the entered data (login and password).
  5. Check device compatibility.

If you cannot solve the problem on your own, it is recommended to call the customer support service.

Why is it impossible to enter the "Personal Account" Megafon

As mentioned above, there can be many reasons and prerequisites for difficulties entering the site. In each individual case, the system can and report the presence of a failure itself.

I can not enter the "My Account" Megafon: the wrong password is written

As follows from the message from the system, it is indeed possible to enter an incorrect password or phone number. Also, in this case it is likely:

  • accidentally pressing Caps Lock;
  • random change of keyboard layout;
  • spelling errors or typos in the nickname or password.

If Megafon “My Account” does not work with the listed factors, it is possible to eliminate the difficulties on your own.

Internal system error

The internal system error is called differently. It indicates a system failure that includes several other failures. Most often it is associated with the lack of funds on the balance sheet, incorrectly entered user information, temporary errors in the service. It is possible to correct the phenomenon by rebooting the device (if we are talking about a smartphone on Android or another OS), using a different browser, checking the account. If all these methods do not help, it is recommended to wait a while or contact support.

account is blocked

If the account is blocked due to the lack of funds on the balance, it is enough to replenish the account. If you cannot enter Megafon's "Personal Account" due to voluntary blocking or suspension of the use of a SIM card for a long time, you must contact the support service or the company's office.

SMS with password does not come

First of all, if an error occurs, it is necessary to check the correctness of the entered data. If you still do not receive an SMS with a password, the system may crash, or an increased load on the server. In this case, it is recommended to try again later. If in this case the error is repeated, you should call the hotline or contact the sales office.

Insufficient access level

Depending on the method of entering the page, the company provides three types of access:

  1. view only;
  2. managing your own number;
  3. number and account management.

If during authorization a failure of an insufficient access level occurs, you must contact the sales office for its replacement. You must have a passport with you. In the event that the SIM card is one of the corporate or registered to another person, changes will be refused.

Required to enter the code from the picture

If input from the picture is required during authorization, you must complete the procedure. However, in this case, a new failure may occur, in which there will be problems with the "Personal Account" Megafon. Therefore, it is important to type the proposed code correctly and, if necessary, request a new one.

If you forgot your password

If you do not remember the password for authorization, it must be restored. To do this, just enter the USSD code * 105 * 00 # in the dialing mode and press the call button. An SMS will be sent to the number with the current user data.

I can't log in from my computer

The simplest solution is to try to log in using another device (phone or tablet), or open the page in another browser. Situations often arise when the LAN ceases to function only on computers. Accordingly, on gadgets, the entrance can be carried out.

Doesn't log in from the phone

Similarly, in this situation, it is recommended to use other devices, especially if a failure occurs when working with the official application of the mobile operator. If the procedure does not give the desired results, you should contact the support centers.

What to do if you can't log into the LC

It is possible to eliminate the error with a temporary loss of access and with constant failures. First of all, you need to try to solve the problem yourself. If the procedure turns out to be impossible and Megafon's “Personal Account” does not work today, it is useful to bide the time. It is impossible to change essential settings without the approval of the company's employees (especially if the functionality turns out to be limited without making changes), since in this case there is a possibility of new failures. It is better to contact the operator immediately for a solution.

conclusions

Difficulties in authorizing a subscriber account of a mobile operator may arise for everyone. At the same time, some errors can be easily eliminated, while others require the intervention of company representatives. If an account suddenly stops functioning without making changes, there are probably three main reasons: blocking, technical failure, server overload.

More and more users prefer to independently manage their phone number settings without the involvement of outside help from MegaFon specialists. The operator fully supports this trend, which can significantly reduce the workload of support staff on a single 500 number ... That is why an online self-service service has appeared on the provider's website, which is available to any user. In turn, inexperienced subscribers are interested in how to get a password to enter the MegaFon Personal Account and what functionality it has.

In the article:

Internet Assistant Tarif-online.ru will tell you in detail how to get or recover a password in your MegaFon Personal Account in various ways, so that you can choose the most appropriate option for yourself. We will also describe the main advantages of an online self-service service and point out the features of installing a mobile application on a smartphone or tablet.

Features of the MegaFon Personal Account

The client page is located on the official website of the provider at lk.megafon.ru/login/ and provides the subscriber with unlimited opportunities to change the number settings. With the help of your Personal Account you can:

  • top up your balance in a convenient way;
  • set up auto payment;
  • control the balances of minutes, SMS, traffic limits;
  • use bonuses;
  • make money transfers;
  • track your mobile budget expenses;
  • order invoice detailing;
  • connect and disconnect services;
  • change the tariff plan;
  • chat with a consultant, etc.

To improve the usability of the service, in addition to the standard version for computers, the operator offers a mobile application "My Megafon", which has similar capabilities and interface, but is optimized for small screens of smartphones and tablets. The utility is completely free, takes up little space (15-20 MB) and is developed in versions for Android, Windows Phone and iOS. For the application to work correctly, it must be installed in the main memory of the device.

How to enter MegaFon Personal Account with a password

There are a few simple ways to access the online self-service service:

  • send a special USSD request;
  • use the service SMS-message;
  • call the customer support center.

Let's take a closer look at each of the options.

How to find out the password from the MegaFon Personal Account by USSD

The operator tries to simplify the registration on the site as much as possible, but at the same time tries to neutralize the risks of gaining access to someone else's profile by third parties. That is why authorization is implemented in the Personal Account by the phone number, which simultaneously acts as the user's login.

After entering the provider's web resource and clicking on the Personal Account button, which is located in the upper right corner of the page, a special Login form will open in front of you. The first step here is to indicate your phone number in any format - with an initial 7 or 8 or without them at all, in a ten-digit format.

After that, you need to request a password from the operator by sending a special USSD request * 105 * 00 # ... Almost immediately, an SMS notification with a 6-digit service access code will be sent to the phone, which must be entered in the Password line and click the Login button. This completes the registration, and the subscriber will be able to use all the benefits of the Personal Account.

Please note that sometimes, for technical reasons, the execution of the USSD command * 105 * 00 # may be blocked and SMS with a password does not reach the user's phone. In such a situation, you should use the alternative request * 105 * 01 # .

Another important nuance of secret code regeneration is its temporary status. This does not mean that the next time you visit the client page, you will have to ask for a new password. Here the provider focuses on the fact that he fulfills only the data protection requirements that depend on him, and the client himself needs to replace the six digits of the code with a subjectively reliable and unknown password consisting of numbers and letters.

To set a static password, it is enough:

  • go to your Personal Account;
  • select the Settings menu section;
  • activate the Cabinet subsection;
  • click on the Login settings tab;
  • set your own static password;
  • save the changes you made.

Now you can use this password all the time when logging into your account without the risk of third-party hacking due to the weak protection of the profile with a simple number combination.

Password request for MegaFon Personal Account via SMS

This method for visiting an online self-service service is also as simple as possible and does not require additional knowledge and efforts from the subscriber. It is enough to write a short SMS message of the form 00 (two zeros) and send it to a separate number 000 105 ... Almost immediately, a response SMS will be sent to the user's phone containing a dynamic secret code to enter the Personal Account. To replace it with a static password, follow the instructions described above and after entering the service, change the parameters in the Settings section.

If you do not receive a password from your MegaFon Personal Account for a long time (more than 2-3 minutes), try sending SMS again or use the USSD command * 105 * 00 # .

How to find out the password from your MegaFon personal account by call

This method of obtaining a secret code to enter the online self-service service is the most time-consuming, but it can be useful in a situation where it is not possible to use the USSD command * 105 * 00 # or SMS-request 00 to number 000 105 ... In order to receive a password to your MegaFon Personal Account through the customer support service, you can use the following numbers:

  • 500 - a single number for all clients of the operator;
  • 8 800 550 05 00 - for landlines and telephones of other operators;
  • +7 926 111 05 00 - for calls from international roaming.

You can also write your request in SMS and send it to number 500 ... When contacting a consultant on issues related to changing the settings of a SIM card or obtaining confidential information, it is important to consider the need to go through the identification procedure for the owner of the number. The call-center specialist may require you to provide passport data or announce the dates and numbers prescribed in the contract for the provision of mobile services. If the subscriber has successfully verified his identity, the operator will send an SMS with a secret combination to the specified number.

What to do if you forgot the password to your MegaFon Personal Account

This problem can be easily solved. It is enough for the subscriber to re-authorize on the site using the USSD command * 105 * 00 # or send an SMS message with the text 00 to the number 000 105 ... If you just need to change a forgotten or lost secret code, use the request * 105 * 01 # ... The updated password will come in the operator's response notification. The solution of any questions regarding the restoration of access to the Personal Account is within the scope of the powers of the customer support service on the number 500 or 8 800 550 05 00 .

When you re-request the secret code, be prepared for the fact that the previously registered stationary password is no longer valid and you will have to re-set it through the Login settings tab, to access which you need to sequentially open the Settings and Cabinet menu items.

Megafon Personal account - login without password

The online self-service service has a special express menu that is available on phones, smartphones and tablets even without Internet access. To manage the settings of your SIM card for free without entering a username and password both in your home region and in roaming, you need to use the portal * 105 # ... To move through the items of the express menu, use the Call and Answer keys.

Another option for entering MegaFon Personal Account without a password is to select the Auto Login option in the Cabinet section (see above). But this opportunity is provided only to subscribers who use the mobile Internet through a modem or MegaFon router.

Finally

The online assistant site hopes that our article on how to get a password for a MegaFon personal account was useful and provided the necessary answers to your questions.

Be sure to watch the training video on this topic, which will help organize the material you read and prevent mistakes when registering with the online service.

Video: how to find out the password from the Megafon Personal Account

Finally, let us point out the possibility of quickly entering the online service after linking it to an account on social networks, which uses the MegaFon phone number instead of a login. In such a situation, do not forget to replace the temporary 6-digit password with a more complex one.

Few people know, but the secret code for entering the Personal Account simultaneously opens access to the proprietary service eMotion UMS MegaFon, which combines various methods of communication and communication, including SMS and MMS services, social networks, e-mail, etc. It is this channel that is popular with cybercriminals to hack other people's accounts.

Today we planned to consider information on how to enter Megafon's personal account, since many subscribers of this cellular operator are interested in a variety of issues related to the authorization procedure in the system. And they naturally need more detailed consideration.

How to enter MegaFon's personal account by number

The first task is the simplest and most standard authorization procedure in the system. If you have not previously used the LC, then authorization in it is performed just directly by the number. When logging in for the first time, of course, we need to have the appropriate access code. Fortunately, you can get it very quickly, you just need to dial the USSD format code on your phone *105*00# ... After entering it, the necessary information for entering will be displayed on the device display.

How to enter MegaFon's corporate personal account

It is important to note that in the case of cooperation with an operator at the corporate level, it implements a completely separate LC service for its subscribers.

To enter the system, follow these steps:

  1. Visit the official website of the company at megafon.ru.
  2. In the top menu bar, select the "Corporate Clients" item, located second in the list from the left.
  3. In the opened interface of the corporate page of the site, select the item on the tiled interface, which displays the "Key" icon. This is the link leading to the login page in the system.
  4. Click on the button "Enter the new version".
  5. Enter your credentials and click "Login".

Note that in order to gain access to the use of the resources of the cabinet for corporate clients, you must request the login data in writing. The application is submitted to any of the nearest offices of the operator.

How to enter someone else's personal account MegaFon

For those users who are interested in gaining access to someone else's page of the Megafon web account, we can accurately answer that such an opportunity is not available. The service is reliably protected and you can get access to someone else's account only if you have a subscriber's SIM card in your hands.

What to do if there is no access to your personal account

As for the last question, it reveals a solution to the problem with the fact that some subscribers cannot enter the Megafon personal account. Here, the reasons may lie directly in the provider, or in incorrectly entered data for authorization.

In any case, first you need to double-check the correctness of entering all the data, re-request the login data using a USSD request of the format * 105 * 00 #.

If this does not help, you need to contact the Megafon contact center, whose specialists will certainly help with solving the problem.

Instructions

The personal account of the operator "Megafon" provides mobile subscribers with great opportunities, which can be used immediately after logging into your account. To enter your personal account, you need to follow a few simple steps. First of all, open the page of the official website of the operator "Megafon" in your browser. This can be done in two ways: enter the website address: megafon.ru in the address bar, after which the browser will direct you to the main page of the mobile operator's website. You can also type a query containing the word "Megaphone" in the search bar. On the next page, your preferred search engine will show you a Site List containing a list of sites. Select the site you need by title (usually it is located at the top of the list) and go to the operator's page.

Typically, your browser will automatically open the operator's page for you in your region. If suddenly this does not happen, the region is indicated on the very top line. If your location matches the proposed region, click the "Yes" button and go to the next page. If the region does not match, click the "Change region" button, then select your region in the drop-down window.

After that, you need to click on the link with the inscription "Personal account" and go to the next page, where you will be asked to enter your data to enter your personal account - login and password. The role of the login in this case is played by the phone number. To get a password, send a request from your phone as * 105 * 00 # and press the call button. After that, the password will be sent to the phone within a few minutes. Typically, it is a set of numbers. Enter them in the appropriate field and click the "Login" button.

After completing this step, you will be redirected to the next page, where you will be asked to use the automatic login to your personal account. This option is convenient if you do not want to constantly enter a password or PIN code when entering your personal account. If it is convenient for you to constantly indicate your data when entering the site, click the "Do not remind" button.

Please note that automatic login works only when using the Megafon mobile Internet. You can log into your account from any device that connects to the Internet - a computer, phone,. The login details will be the same. However, despite the convenience of automatically logging into your personal account, it is not recommended to use it if other people have access to your device. This will help protect your data.

If you plan to enter your Megafon personal account from a smartphone, the operator has foreseen this case as well. If you prefer the Google service. Play, on the right side of the page with credentials for entering your personal account, find the Google button. Play and press it. After that you will go to the main page of the service, where you will need to install the Megafon. Personal Area". The link to this page will open immediately after clicking the Google button. Play. After that, carefully study the page, find the "Install" button and press e to go to the next page. Here you will need to enter your profile information on the Google service. Enter your password and click the "Login" button. The application works in a similar way on all mobile device platforms.

Users of social networks can also enter the personal account of the mobile operator "Megafon" without leaving their profile. To do this, you just need to select your social network and go to the "Service Guide" application. It is worth noting that this proposal of the mobile operator allows users of cellular communication not only to enter their personal account to receive complete information related to room service, but also to share news with their friends through the "Wall". The application also allows you to activate express payment cards, send SMS messages, set up a "black list" by adding numbers of unwanted subscribers to it. The advantage of this application is that you do not need to contact the operator and call the support service for all the necessary information related to number service. in the personal account, the user will find almost everything that he needs at a convenient time for him. When launching the application, simply agree to create this shortcut.

When you find yourself in your personal account, your browser will offer to remember the password you entered for this site. Use this service by clicking the appropriate button. If you need to enter your personal account next time, you will no longer have to repeat the identification procedure: To enter the personal account of a cellular operator, it will be enough to click on the link saved earlier.

With the advent of the Internet, many new opportunities have appeared in our life. Many people use the Internet not only to find the information they need and communicate, but also to access a variety of services. Mobile operators have also noticed this trend and have developed their own on-line services. This was done to reduce the load on operators and make life easier for their subscribers, who can solve most of their issues through their personal account. And now many subscribers have certain difficulties with entering their office.

In fact, authorization on the operator's website does not provide for any complex actions. And the opportunities for subscribers after authorization in their personal account are quite extensive. You will no longer have to think about how to contact the operator and waste time waiting for a response from the operator. The site team has undertaken to collect information about all mobile operators in Russia in full. And we will provide you with detailed instructions, in which we described the registration process step by step.

All mobile operators have a Personal Account and this cell is no exception. This operator calls it "Service Guide". There is a version for desktop computers and mobile phones. There is a dedicated application for mobile phones, which we will look at later.

The Service Guide service is absolutely free and available to all Megafon subscribers. If you have a SIM card from another operator, then you need to find out from him where the personal account of this operator is.

To connect and enter your Personal Account, you need to complete the following steps. First, from a computer or smartphone, go to the website https://lk.megafon.ru/login/. After entering the site, a form will appear in which you must enter your phone number and password. In the right corner there will be instructions on how to get your password.

It is also worth noting that there are two types of personal accounts:

  1. Corporate personal account;
  2. Personal account for individuals.

If you belong to the category of corporate clients, then to enter the corporate personal account Megafon, you need to find the menu on the right side of the authorization form " Other services". Then you need to select " Communication management of your company". Then specify the region where the SIM card was registered and click on the button " Go to your personal account". A form for entering your personal account will appear. It is necessary to fill in the username and password. You can get these data at the nearest office of the operator or by calling 88005500555 ... We will not focus your attention on the corporate personal account, as our review is intended for individuals.

According to the instructions on the operator's website, you need to send USSD request *105*00# and press the call button. In response, you will receive an SMS with your password for entering your personal account.

After you have entered your phone number and the received password, you must press the button " To come in". After that, you will be taken to your personal account.

You can also get into your personal account simply by sending an SMS to the number 000110 with text 00 ... The password will be sent in a reply SMS. Another way to get a password is to call 0505 ... After calling, select the section "Tariff plans and services", and then follow the prompts of the autoinformer. In this case, you can choose your own password.

Application Personal account

Recently, more and more users access the Internet from mobile phones. The mobile operator took this trend into account, and a special mobile application was developed especially for such subscribers. With its help, they will also have access to the same functions of their personal account as from a desktop computer. In order to use this application, you first need to download it either from the site of this cellular connection, or using the Play Market and App Store. You can also register in the "Service Guide" using this application.

Incorrect password from your personal account or the impossibility of generating

Some subscribers sometimes have one problem. They enter the wrong password for their personal account. Due to the fact that the operator cares about the security of their customers' data, a limitation on the number of password attempts was introduced. After the subscriber enters the wrong password several times in a row, the system will automatically block access to the service. But you can correct this situation yourself. To get started, you need a SIM card to which this personal account was connected. Then you need to send a USSD request *105*00# and a call button. After that, access to the cabinet will be restored.

If during the login or registration "Service Guide", you see the message "password cannot be generated", then in this case you will have to contact the contact center for help. There they will tell you how to act in this situation. Some questions can only be resolved by subscribers with the help of the operator's specialists.

How to enter your personal account without a password

Such a situation, how to enter your personal account without a password, arises when you are tired of asking for a password every time to access the service. In addition, it is not always convenient or there is simply no way to do it. We would like to please you. There is such an opportunity. You will be using a static password instead of a one-time password.

To get it, you need to follow these steps:

  1. Log in to " Service Guide"From the site lk.megafon.ru;
  2. Go to the section " Settings", Which is located at the bottom of the page in the technical support of users;
  3. Select a subcategory " Cockpit t "and it will contain" Login setup". Click on it;
  4. This item contains information about access to the system. You need to change the settings and specify your new static password and save the changes. To confirm the changes, you may need to enter the password received in the SMS after changing the settings.

The next time, entering your personal account, you will no longer need to enter the password that comes to your phone. It will be enough to use the password that you specified in the settings.

In the same way, you can change your password if necessary.

What to do if you forgot your password from your personal account

Many subscribers of this mobile communication, using a static password, may have a situation when they have forgotten the password from their personal account. In this case, you immediately lose access to your account. But this can be easily solved if you have access to the SIM-card to which this office is attached.

You need to send USSD request * 105 * 00 # and press the call button.

After that, the old password will be reset and the default settings will be returned. That is, you will have to receive a dynamic access code again. But after entering your personal account, you can always change the settings and choose your password. But this time we recommend that you remember it well or write it down. Otherwise, this procedure will have to be repeated.

Personal account features

After you have learned how to enter the "Service Guide", you should also find out all the features of your personal account. Through this service you can:

  • Manage your account;
  • Activate " Promised payment»;
  • Transfer money from a megaphone to another phone account;
  • View a detailed report on all actions with your account;
  • Change the tariff and control the connection of different services;
  • Block the number;
  • View available discounts and bonuses and take part in the Megafon Bonus program;
  • Seek the advice of a specialist.

We have not listed all the features of the white-green operator's personal account that you receive immediately after registration. Its most important advantage is that you do not have to visit the operator's offices and wait for a long answer by the operator on the phone.

This concludes our review of the personal account. We hope you understood everything. If you have any questions, then write them in the comments, and we will try to answer them as far as possible.

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