The new drive does not read discs. Software solution to the problem. Why is the drive not reading discs?

CD / DVD drives are almost never used in everyday life, but in some situations they are indispensable. Due to rare use, some users are faced with a problem when the drive does not read discs. What to do when this happens on Windows 7, as well as prevention methods, is described in this article.

Causes of the malfunction

The problem of reading disks has several solutions, but first we will consider the possible causes of the malfunction:

• damaged disk;
• physical failure of the drive;
• driver problem;
• OS failure.

Advice! Before carrying out further manipulations, check the performance of the disk itself. Perhaps the problem is in it.

Solutions

There are several ways to fix the problem. Let's look at them in order of frequency of occurrence.

Note! All actions are described for the operating room Windows systems 7. In Windows 8 and newer, the program interface in question may differ.

Hardware check

The problem with iron most often occurs in two cases:

• poor drive connection (applies to PC);
• internal damage to the device.

In the first case, the power cable (on the left in the photo) and / or data transfer (on the right) may not be fully inserted or have physical damage. The latter refers mainly to the data loop only. This is manifested, first of all, by a quiet crackling during bending of this cable, which indicates the need to replace it.

In the second case, the drive cannot read data from the disk due to accumulated dust that has settled on the lens, or due to the burnout of the readout laser chip. In the event of such situations, it is better to buy a new drive, therefore, repairing it is more expensive for yourself.

Turning on the drive

There is a possibility that the drive has tripped in software. This happens due to a system failure or unintentional user intervention.

1. Click Start Menu → Control Panel.
   
   
2. Go to System and Security.
   
   
3. Open "Device Manager" → click on "DVD and CD-ROM drives".
   
   
   If there is no drive in the drop-down list, do the following:
   

   Note! The absence of the item "DVD and CD-ROM drives" in the list means that the computer does not detect the device at the hardware level, as described above.

   
   
4. After that, reading discs should work.

Driver reinstallation

The need to reinstall the software responsible for the operation of the drive occurs when there are failures in the system (less often due to viruses) or an OS update.

Software removal

The problem of using the drive sometimes arises due to installed multimedia programs that create virtual devices. The most famous of them: "Nero", " Daemon Tools", "CDBurnerXP".

To remove such software, it is better to use a third-party utility (for example, " Uninstall Tool"), rather than the built-in Windows tool.

1. Run "Uninstall Tool".
2. Choose a program to create virtual drives→ "Uninstall".
   
   
3. The removal will start. Confirm your choice.
   
   
4. A search will be made for the remaining files and entries in the registry about the software being removed. If you find such items, remove them.
   
   
   
5. After the uninstallation procedure is completed, close the notification window and the utility itself.
   
   
6. Restart your computer.

System Restore

Performing the previous steps does not guarantee that the situation will be corrected, as Windows may have critical errors. The built-in system recovery tool will help you fix them.

Important! This procedure is only possible if the PC already has a restore point created earlier.

1. Open in "Start" → "All Programs".
   
   
2. Navigate to the "Accessories" → "Utilities" folder.
   
   
   
3. Run System Restore.
   
   
4. In the window that appears, click "Next".
   
   
5. Select the latest → "Next" from the list of restore points.
   
   
6. When the process is complete, click "Finish".
   

After that, the computer will restart and the drive should work again.

Important! If there is no restore point on the PC, then a complete reinstallation of the system is necessary. How to do this is discussed in the article "".

conclusions

This article looked at several ways to solve the problem related to reading discs by a CD / DVD drive. The options offered are suitable for PCs and laptops. You should check the physical health of the drive, and then proceed to the software procedures.

What to do if the DVD-ROM does not read discs, why does this happen and how to fix the problem?

This question is asked by some users when they discover that the media inserted into the drive is not recognized by the operating system.

Then, before fixing the problem, you need to establish how it appeared?

Content:

signs

The problem is non-specific and it can be detected in a very diverse way.

Make sure they are connected securely (tightly fixed in ports, free of dust and debris, etc.).

If the cables are connected properly, then the problem is with the drive. Eliminating it is more difficult than buying a new device.

It is much easier to purchase a drive - the price of such a component is about 1000 rubles.

In the case of, and at all, you should not try to fix anything on your own. Since the drive connection system is connected there with many components.

You can accidentally disable the entire device.

The way out in the case of laptops is to use a drive connected via USB.

At installed drivers and the correct software, such a device works properly and stably.

In principle, for repair it is often enough to disassemble the drive. And then wipe the lens with a cotton swab.

It’s just that it’s very difficult to do this, since these devices are selected without taking into account the fact that they will be disassembled (although in principle this can be done, there are no general algorithms).

Disassembling and Cleaning the optical CD DVD drive of a PC if it does not work well

If your computer drive does not read, does not see, freezes, reads CD DVD RW discs for a long time, or simply does not work.

Software reasons

Sometimes a driver or system problem can cause a device to stop working properly.

This cause of the problem is quite easily eliminated and does not require additional fees. Therefore, before disassembling the drive, make sure that the problem is not in the software.

Signs of a software problem

How to diagnose software problems in the system? By what criteria are they identified?

You can assume such a malfunction if the following factors are present:

1. The device ceased to function normally after it was carried out, or after it was updated;
2. Problems began after manual or even (which happens quite rarely, but still happens);
3. Discs written specifically by a particular program, a disc of a certain format or with a certain type of data cannot be read (this can equally be a sign of a hardware or software problem);
4. Difficulties appeared immediately after installing a particular program (especially often such problems are caused by programs for working with media - Nero, Alcohol 120%, Daemon Tools).

It is enough to simply diagnose the cause of the problem in this way:

1. Turn off your computer;
2. Install the boot disk in the drive;
3. Turn on the computer;
4. Try to boot from disk.

Accordingly, if the loading was normal, then the drive is working properly (at least with this type of disk).

Troubleshooting

If there is a program or update that caused the problem, uninstall the program.

And this must be done through Control Panel, and also delete all its files from system folders.

Sometimes they also advise, but most often this is not required.

If it is not known exactly what program caused the problem, you can roll back the system to the point where the drive was definitely still working.

Quite often this is enough, and the discs begin to read properly.

<Рис. 4 Диспетчер устройств>

If problems arose after updating the drivers, then you can do this:

1. Hold Win + R on your keyboard to call command line, users can simply click on the start menu and type Command line manually;
2. A small command line window will open with an input field, enter the devmgmt.msc command in it;
3. will start device Manager, in which you need to find the Drives section;
4. Expand this section and find the drive with which you have a problem in the list;
5. Right-click on it and in the drop-down menu, click on the section Delete;
6. Now select the Action button in the top menu and find the item Update hardware configuration;
7. After clicking on it, the operating system will find the drive again and install the necessary driver on it.

Sometimes a section has some sections. It is also advisable to remove them, as they can be the cause of the problem.

After that, restart your computer to fix the problem.

Features of Windows 7

Some specifics of the problem are observed on computers with . Try to do it this way:

1. Open the Task Manager in the manner described above;
2. Go to the IDE ATA/ATAPI controllers section;
3. Items like ATA Channel 0, ATA Channel 1 should open;
4. In the right menu block, right-click on these items and go to the section one by one Properties

   DVD drive repair

   DVD player with a problem in the drive, he did not leave. Repairs were made and everything worked.

Many users face the problem when the drive does not read discs installed in it. Do not immediately throw away the drive and run to the store to buy a new one. After all, there are many reasons for this, and many of them can be eliminated by oneself without replacing the drive.

The main reasons why discs are not read

Problems of this nature can be divided into hardware and software.

Software problems with the drive

Software problems can occur as a result of errors operating system or conflict with other programs. Conflict situations can arise, as a rule, after virtual drives are installed in the system. If the drive stops working after installing programs such as Alcohol 120% or Daemon Tools, then the error is most likely in a software conflict.

To solve this problem, uninstall the program and roll back the system using a restore point. How to do a system rollback on Windows in the video below:

If the recovery system was not enabled, then you should pay attention to the presence of any virtual drives in the device manager. If any are found, then they must be removed.

In addition to conflicts, the problem may be related to a “flying” or incorrectly configured driver. You can check this in the device manager mentioned above. The DVD and CD Drives section should contain the drive installed on the system. The "Device Status" window of the drive properties should show "Device is working properly". And now the same thing in pictures, only on the example of a hard drive:

Otherwise, you need to reinstall the driver. If the unreadable disc is a video disc, the problem might be with the DVD region. In this case, the correct region must be selected in the drive properties. IMPORTANT! Note that only 5 region changes are possible. Moreover, the counter cannot be reset either by reinstalling the system or by moving the drive to another PC.

If not read DVD disc , most likely, there is an incompatibility of the drive with this blank. This applies, as a rule, to cheap discs of dubious quality.

Hardware reasons why the drive does not read discs on a laptop or PC

• Hardware problems include drive or disk failure. First of all, if it is impossible to read the disc, you should make sure that there are no scratches or cracks on its surface. It is worth noting that with such damage, it is possible to fully or partially restore data using specialized software.
• One of the possible reasons could be contamination of the laser drive head. To clean it, it is best to use special cleaning discs. As a cleaning fluid, it is best to use the one that comes with such a disc. The use of other liquids such as acetone or alcohol may permanently damage the laser head.
• A fairly likely cause of a drive failure could be cable damage, both supplying and transmitting data. To eliminate this problem, it is worth replacing the cables with others. This must be done with the computer turned off, so that the power surge resulting from switching does not damage the motherboard or PC power supply.

Video on how to fix software problems with the drive:

And what to do if the drive does not read discs on Windows 8:

This document is for HP and Compaq computers with a CD/DVD drive that are running Windows control 10 or 8.

When a disc is loaded into the CD/DVD drive, the disc does not automatically play.

Step 1: Check if the problem is with the drive

Check the disk for damage and make sure it is compatible with your computer.

Clean the drive and check it for damage. Wipe off dust and smears from the disc using filtered water and a lint-free cloth. If there is significant damage to the playback surface, replace the disc.

Check multiple disks various types . Use CDs and DVDs that work exactly in other players and drives. If all discs of the same type cannot be played, check that the drive supports that type of disc.

Blu-ray or DVD movie discs will not play A: Make sure the drive supports the disc type. If the type is supported, install compatible movie playback software. For more information, see DVD playback options for Windows (in English English).

Discs recorded on another computer cannot be played: Burn the disc again using a different brand of blank disc. Record at reduced speed (4x) and make sure the recording session is closed when finished.

Step 2: Run the Hardware and Devices troubleshooter

If you are using Windows 10, continue to the next step. If you are using Windows 8, using the troubleshooter Windows problems can automatically find and fix problems with the drive.

If the issue persists, follow the next step.

Step 3: Check the drive for a hardware failure

Time, dust, vibration and mechanical wear will reduce the performance of your CD/DVD drive. You can use the HP PC Hardware Diagnostics to check the drive for hardware problems.

If the issue persists, follow the next step.

Step 4: Check the status of the drive in Device Manager

Make sure the drive is listed in Device Manager, then reinstall the device to fix any errors.

Good day.

Owners of computers or laptops may encounter a situation where the drive does not see Windows drives 7. At the same time, everything was fine 15 minutes ago. What happened? In fact, as always, there can be many reasons. Most often, troubles are associated with the operation of some software. In addition, it is affected by a driver crash. And sometimes this happens as a result of the failure of the drive itself. In the article I will tell you how to bring the device back to life.

The first thing to do is to establish the cause of the disease. So, to begin with, we examine directly the portable memory itself. If there are no scratches or damage to the metal coating on the disk, we proceed to check the drive.

To do this, you need to use various CDs and DVDs. It is best if they are licensed. In the case when there are none, it is necessary to use only recently recorded ones. Surely the problem is not in portable memory? Let's go further.

It is necessary to check if there is a response signal from the component. Little is needed:

Remember what you have been doing at the computer lately. Perhaps some new software was installed on the equipment. Or vice versa - removed. What to do in the latter case? The solution is to reinstall the driver. In the first one, you need to find new software and remove it.

By the way, you can find suitable software for your device on the website of the equipment manufacturer or developer motherboard. In addition, there is an option to use one of the programs that allows you to find the desired software and install it.

In addition to all of the above, the problem of reading a drive can be ordinary dust and hair from pets. How to clean it from this? Open and look inside, highlighting the flashlight. If he refuses to do this, we will use a paper clip and a special small hole on the front wall. And then with the help of cotton buds and other soft tools, we clean it. Details can be seen in the video:

Microsoft Fix it( )

If all of a sudden the above did not help, and disks are still not readable on a laptop or computer, you need to use a special software. One of the most successful solutions is Microsoft Fix it. You can find the official software directly on developer site. The main thing is to choose the appropriate bit depth - 32 or 64 bits. In addition, it is better to pay attention to the assembly - maximum or home. Next, we take a number of steps.