How to switch to a megaphone, leaving behind a number. How to switch to "Megafon" while keeping the number? How to switch to a megaphone with your number

Clients cellular operators looking for optimal conditions and prices for mobile services. MegaFon offers favorable tariffs and options, and subscribers of other operators can easily switch to the services of a new provider. To do this, you need to use the MNP service - switching to MegaFon while maintaining the number.

Description of the service

The change of services of different operators with the old number is almost the same, but there are several basic principles that make it possible to switch to the MegaFon network more comfortably and not experience transfer delays.

The main condition during the procedure is that the numbers must match in the region. The user must have the number of the same area where the transition will be carried out.

If the mobile phone is tied to another city, then all documents and procedures are carried out in that region. Even one small mistake in the design of the data can cause malfunctions, which will not allow transferring the phone to the MegaFon network.

After transferring the number, you can use the MNP service again only after 2 months.

Three steps to switch to MegaFon while keeping the number

3 basic steps for porting a number:

  1. Go to a communication salon in your city to complete an application, you must have a passport with you. You can order the delivery of a package of documents from the MegaFon website.
  2. Write an application to switch to MegaFon while keeping the number, the procedure is free.
  3. Choose a tariff plan that will suit the requirements of the subscriber.

After 8 days, subject to the correct filling of the documents, you can use the operator's services to the fullest, while maintaining the old number.

Detailed transition conditions

For the transfer of a mobile number to be successful, the following rules must be observed:

  1. The mobile phone must be registered in the name of the person who carries out the transfer. If the procedure is performed by a third party, then you must have a power of attorney with you.
  2. The data in the passport must match the information in the old contract. In case of changes in the documents, the operator's information is initially updated.
  3. On mobile phone there should be no debts, if there are any, they must be repaid 3 days before the transfer.
  4. The mobile phone is not locked.
  5. The phone was issued in the region where the transfer is carried out.
  6. Previously, such a service was not used, or more than 2 months have passed since the last move of the mobile combination.

The basic process and transfer algorithm is as follows:

  1. The subscriber draws up a transfer agreement by any convenient method, in the salon or on the company's website.
  2. During the transfer, you can select a package of services with a tariff and pay for it right away.
  3. MegaFon issues a new SIM card that can be actively used. You can use your personal account to track the process.
  4. During the transfer, users do not receive new numbers, they can use the old card, and payment of the tariff scale is carried out at the old rates.
  5. After carrying out all the necessary process, a text message is received stating that you need to insert a new SIM card and activate it in order to use all the features and services from MegaFon.

Additional Information. What you need to know

In addition to the information described, there are important features that you need to be aware of:

  1. MegaFon's service is provided free of charge.
  2. The procedure is carried out by the operator to whom the subscriber is addressing; there is no need to notify the previous provider.
  3. The contract can be concluded immediately in the communication salon or you can use the online method to order documents and a starter package. The entire package will be delivered to the address by courier, but this service does not work in every region.
  4. During the registration of the transfer, you must have a passport with you, and if necessary, a power of attorney.
  5. At the time of filing an application, you can determine the required date for the transition to the services of MegaFon. The interval can be no less than 11 days and no more than six months from the date of submission of documents.
  6. The transfer can only be carried out using federal numbers. If you have a landline phone, it will need to be changed to a federal one, then the procedure is carried out, but the previous combination is completely disabled.
  7. After completing the documents, new subscribers receive a SIM card from MegaFon.
  8. All the money that remains on the balance of the previous operator is not transferred to the new one. They can only be picked up in the salon after the procedure. You need to have your passport with you.
  9. During the transition to new services, communication may work intermittently, in some cases it is impossible to make calls, send SMS from half an hour to 6 hours.

If the application has already been submitted, but the operator refused to carry out the procedure, then the problem can be eliminated and the process repeated again, only after clarifying the reasons. To do this, you need to contact the communication salon personally or use the support service.

Hotline for number portability: 8 800 250 8 250 or 8 800 250 0890 (toll free).

What is MNP?

The MNP service (Mobile Number Portability; mobile number portability) allows you to change the operator, while retaining mobile number(federal).

  • How to switch to MTS with your number

    To switch to the MTS network while keeping your phone number:

    Write an application for the transition to MTS and get a SIM card to which your current number will be transferred

    This can be done in two ways:

      When filling out an application on the MTS website, you can choose a convenient way to get a SIM card: pick up the SIM card yourself at the nearest MTS store or order free delivery.

      In any MTS showroom.

    After successful verification, you will receive an SMS with confirmation of the transition date to your number.

    If there is no debt, the day before the transition, you will receive an SMS when you need to insert the MTS SIM card into the phone.

  • 6 simple rules and 1 document for successful number porting to MTS

    When porting a number, you conclude an agreement with MTS on the provision of communication services. You receive a SIM card.

    What documents are needed:

    For citizens of the Russian Federation - a passport of a citizen of the Russian Federation.

    For foreign citizens and stateless persons - an identity document.

    If you are a representative of the subscriber: you also need a notarized power of attorney from the owner of the number.

    What is important to know so that there are no problems when switching to the MTS network:

    The number can be transferred no earlier than 8 days from the date of writing the application for number transfer. If you want to specify the date of transferring your number to the MTS network yourself, please note that the deadline for transferring the number is no later than 6 months from the date of writing the application.

  • Why do I need to get an MTS SIM card

    A SIM card is required so that you can use the MTS network by going with your number. From receiving a SIM card to switching to MTS (8-14 days after submitting an application), a "temporary" number is valid on the issued MTS SIM card.

    On the day of the transition, you will receive an SMS notification, the “temporary” number on the MTS SIM card will change to your current one, and the SIM card of the previous operator stops working.

    Insert your MTS SIM card. The transition is complete!

  • How much does the number portability service cost?

    Moving with your own number costs 100 rubles. After a successful transition to MTS, we will refund you 100 bonus rubles to your mobile account. They can be spent on communication services.
    During the transition, we recommend that you top up the account of the temporary MTS number by 300 rubles, of which 100 rubles. will go to pay for the number porting service "Saving (porting) the number", the remaining 200 rubles. - to use communication services.

How is it profitable to switch to Megafon with your own number?

About six years ago, people had such an opportunity as switching from one operator to another while maintaining their old phone number using the Mobile Number Portability (hereinafter MNP) system, because changing numbers is not a pleasant procedure: in the future, it will also be necessary to notify all acquaintances about changing, adding all the old numbers yourself, now everything has become much easier. You can apply for a transfer, and within ten days you will have the opportunity to think over and weigh all the pros and cons, while the old operator calls you, offering secret and super favorable rates that you will not find on his website Carriers understandably don’t like to lose their customers, so once you’re willing to switch, they can generously shower you with various suggestions aimed at changing your mind, this is not unusual. If you are adamant and finally decided that you want to change the operator, and you are not satisfied with the conditions offered by your old provider, then it will still be more convenient to transfer the number than to buy new card... The MNP service has undoubtedly gained great popularity among the population and already at the moment it is difficult to meet a person who would prefer a new one to his usual number.

From time to time, all providers experience changes in prices, quality of communication and mobile Internet, but these reasons are quite enough to make you want to change your operator to another. And sometimes there is even an additional withdrawal of money from the subscriber's account or the connection of any paid services without his knowledge, this is also, unfortunately, quite common. Recently, more and more people want to switch to Megafon with the preservation of the number, because everyone can find a tariff based on their desires and preferences, but we will talk about tariffs later. First, let's look at the transition process itself and what is needed for this.

To begin with, we will discuss the conditions and nuances that will help to make the transfer quickly and calmly.

The most important thing is that the number must belong to the region in which the transition is made. Being, for example, in the Krasnodar Territory, make sure that the number belongs to it (checking the region in which your number is registered is possible in special online services, as well as on the sites of mobile operators);

Another equally important condition is that the number must be issued to you, and not to your friend or relative. Only the one to whom the SIM card with the old phone number was issued should be engaged in number porting;

Your passport data in the agreement of the old operator must be valid and correctly recorded in the agreement. If you changed your passport, then before applying for the transfer, you must add the new data to the contract of your operator;

The number must not be blocked;

City phone numbers cannot be ported, this service applies only to federal numbers (8 915 XXX XX XX

If you have previously made the same MNP transition, a second one can be carried out only after sixty days;

It is better to immediately check the contract with the old operator for errors in it, this will help you avoid long porting of the number or even refusal of the service;

Take into account the fact that the funds in your account will be reset to zero, so it is better if there is a minimum amount on the phone during the transition (the balance must be positive). However, this does not work with debts. If the balance is negative, the transition will not be made. The service itself, when switching to Megafon, is provided absolutely free of charge (in the salons of other MNP operators it can cost about 100 rubles).

It is worth noting that when you switch to Megafon, unlimited mobile Internet is connected for free in tariffs of a certain line, so if you are a very active user of the Internet, we suggest that you get to know these tariffs better, and you do not have to think about how much Internet is. left until the end of the month or buy additional gigabytes. Moreover, Megafon is the deserved leader in the question of the fastest 4G Internet, Speedtest tells us about this.

After submitting the application, the subscriber data will be checked for eight days and the operators will prepare them for the transfer. Please note that the mobile operator gives you the opportunity to choose when the transition will take place, because for some time you will be without communication, wait for you to be transferred from Beeline, MTS, Tele 2 or another operator directly to Megafon. The date must be determined. thus: not earlier than eleven days and not later than six months from the date of submission of the application for transfer. As a rule, within 30 minutes you will not be able to make outgoing calls and SMS, and receive calls and messages within 6 hours, but the transfer time may differ slightly. You will be fully transferred within eight days to six months. You don't need to do anything during the transfer process. Operators settle all matters themselves, communicate with each other about transferring your data to the Megafon database. You will only be informed about the beginning of the transition, about possible failures and everything else using text messages (if there is no transfer service with a temporary number, you will receive messages both to the old SIM card and to the new one).

Note that the procedure for switching to Megafon with your own number does not differ in anything, regardless of whether you are transferring the number from MTS, Beeline or any other telecom operator. They are absolutely identical.

In addition, you can choose to transfer with the introduction of a temporary phone number provided by Megafon for the period of connecting your main SIM card. A temporary number is provided to you from the day you submit your application. While all the necessary operations for the operator's transfer take place, you will be able to use the services of Megafon. When your number is entered into the general database, then you will need to reboot your device and the temporary number will change to your permanent one. But if it suddenly turns out that it is impossible to transfer your number to Megafon, then you can use the temporary number provided to you, it will not be disabled. If there are any errors in the transfer, and you try to transfer it again, then it is not guaranteed that you will be able to use the temporary number.

In December 2013, a law came into effect in Russia that abolished the so-called mobile slavery and allowed subscribers to connect to new operators, retaining a single phone number. This applies to all communication providers without exception. The article will discuss how to switch to Megaphone while keeping the number.

In Megafon, the service that provides the transition from one operator to another with the preservation of the number and prefix is ​​called the abbreviation MNP from the English phrase Mobile Number Portability.

Ways to switch to Megafon while saving the number

You can switch to Megafon while saving the number different ways... The most accessible and effortless way is to submit an online application. To do this, you need to visit the official website of the operator, find the tab "Go to MegaFon with your number" and fill out an application.

The second way by which you can connect Megafon and go, keeping the number of the old operator, is the help of the manager in the communication salon. To do this, you will have to visit the nearest Megafon dealership.

Requirements to be met:

  • The applicant must be the owner of the number with this fact enshrined in the contract or have a certified power of attorney to take actions to change the operator.
  • The phone number must be registered in the same region where the transfer takes place.
  • The mobile account must be active and free of debts.
  • At least 60 days must have passed since the last number porting.
  • The phone number must be federal. The city number can be saved only on condition that it is first converted to the federal format.

The passport data of the owner of the number must correspond exactly to the number and letter to the data specified in the contract for communication services. If any data has changed, then before submitting an application, you will have to update the contract with the current operator.

Conditions for switching to Megafon

When applying for the service "Go to Megafon with your online application number" or visiting a communication salon, you must remember several conditions:

  • All procedures are free of charge.
  • The number porting is carried out by the operator to which the application is submitted, and not by the current communication provider.
  • You can go to Megafon with your number in the ways listed above or order the delivery of documents and SIM cards by courier.
  • The transfer can be made within the time specified by the applicant. But this should not happen earlier than eleven days and later than six months from the date of application.
  • Simultaneously with the transfer of the number, a new SIM card is issued.

Funds that were on the mobile account of the previous operator with the number are not transferred. To translate them, you must contact the previous service company. For example, if you go to Megafon with your MTS number, on whose account there is a significant amount, you will need to visit the MTS salon, where you write an application for transferring funds to a new Megafon account.

After the number is transferred, there may be restrictions on communication. This is about 30 minutes for outgoing calls and up to 6 hours for incoming calls. After the specified time has passed, you can check the performance of the number by requesting the balance. To do this, you need to do one of the following:

  • Dial * 100 # on the phone and press the call button.
  • Send SMS of any content to number 000100.
  • Make a call to number 0501.
  • Go to the official Megafon website and view the corresponding tab.

Refusal to port number Megafon

There are cases when a subscriber, having submitted an application to change the operator while maintaining the old number, decides to cancel this procedure and stay with Megafon. In order to start the process of porting a number, there are two methods of action:

  1. Apply by e-mail.
  2. Visit the Megafon communication salon.

In the first case, you need to download the application form for refusal to transfer the subscriber number from the official Internet resource Megafon, print and fill it out. After that, a scan of the application is made, which is sent by e-mail to the address: [email protected].

In the second case, it is necessary to visit the nearest Megafon salon no later than 2 days before the planned date of transition to the new operator, where to fill out an application for refusing to transfer the subscriber number.

If a refusal to transfer the number to a new operator is made or the transition is not made due to the fact that there is a debt on the mobile account to the donor operator, then the payment made for the service in the amount of 100 rubles to the subscriber is not refunded.

How to switch to Megafon while keeping the number? In fact, it is quite easy to transfer a mobile number series to Megafon. This can be done by clients of any Russian cellular networks. We will talk about the conditions, methods and cost of translation below.

Conditions for switching to Megafon

A subscriber of any Russian TV system (Beeline, MTS, Tele2) can switch to Megafon with the old number. However, in order to save the mobile row as successfully as possible, the following rules must be observed:

  • the SIM card of another operator, from which it is planned to transfer to Megafon, must be issued to you. If the SIM card is issued to another client, the subscriber must present a power of attorney and notarized documents from the card holder;
  • in the declared documents, all data from the passport must match. In case of a change of surname or other changes, update the data with your previous provider;
  • there should be no debt on the card. You need to pay bills within three days from the date of application.
  • SIM card cannot be blocked;
  • it is possible to transfer the number series to Megafon only in the region of the primary registration of the sim-ki. You can check the ownership of the card on the Internet, through special services;
  • the previous transfer was carried out at least 3 months ago.

You may also need the following information:

  • the cost of translation is 100 rubles. Your new provider is migrating. You do not need to contact the real operator and notify about the change of the TV system;
  • You can sign an agreement with Megafon in any salon or branch of the provider. In addition, in some regions of the country, documents can be drawn up online, and order delivery of sim-ki to your home. To clarify the availability of the service for your locality, call 0500;
  • when filling out the transition form, the subscriber can choose not only the tariff plan, but also set the date of the transition. Terms can range from 11 calendar days to six months;
  • Only SIM cards with federal numbers can be transferred. If the client uses a landline telephone, he first needs to change its format, and then perform manipulation. Then the subscriber will be given a new package with a SIM card, and the city number row will be canceled;
  • money remaining in the old personal account is not transferred. You can return funds only with a personal contact with service center previous provider (with passport);
  • as part of the service, any user can receive a temporary numerical series Megafon, which can be used until the actual transition. After the end of the transfer process, the temporary number will be canceled;
  • in case of refusal to manipulate, the time series can be used permanently.

Detailed procedure for switching to Megafon

We suggest that you familiarize yourself with the methods of switching to Megafon while maintaining the old number.

The transfer of the old number series to Megafon most often occurs through the provider's office center. The algorithm of actions here is simple.

Come to the office with your passport and inform the free manager about the purpose of your visit. Next, a company employee checks your documents and offers to fill out the appropriate form. In the application, as a rule, you need to indicate: your passport data, full name, the number that you want to assign to a new SIM, the tariff plan that you want to use in the future, the reason for the transfer, contact phone number.

Further, the consultant informs you about the timing of the SIM card readiness. As soon as it arrives at the office, they will call you and tell you when and where it will be possible to pick it up. As a rule, an informing message comes to the subscriber in 8-11 days, from the moment of signing the documents.

Attention! Before filling out the documents, consult with the manager about promotions, discounts and new Megafon products. He may be able to recommend you a favorable rate or option.

You can also make the transition through the site of the cellular provider.

The algorithm of actions here is as follows:

  1. Go to the official Megafon page. ru;
  2. In the upper left corner, select the "Go to Megaphone" section;
  3. Fill out the form provided and submit your application.

You will be informed about the details of the transfer and the timing of receiving a SIM card in a voice (call from an operator), SMS or email format. You can get the package at the provider's office with your passport.

If you wish, you can order delivery by courier (the service is not available in all regions, and involves an additional fee of 200-400 rubles).

In principle, all information for private clients has already been presented in our article. However, for your convenience, we have compiled it into a single list:

  1. The application for the transfer can be submitted both in the communication salon and online, on the Megafon website.
  2. The applicant must be a full-fledged owner of a SIM card, or have documents issued for him with him, signed by the owner of the SIM card.
  3. Passport data must fully comply with those stated in the contract.
  4. The client should not be in debt.
  5. Since the last shift mobile operator at least three months should pass.
  6. Only federal number combinations can be carried forward.

The algorithm for how to switch to Megafon while maintaining the number for corporate clients is slightly different. For the transition of legal entities. persons, it will be necessary not only to fill out an application, but also to prepare a package of documents necessary for manipulation.

The package includes the following documents:

  • original passport and manager's account card;
  • INN and OGRN;
  • company / organization seal;
  • order on the appointment / entry into office of the gene. director.

Operator change sequence:

  1. The official representative of the organization, upon arrival at the office, must present the package of the required documents to the manager and fill out the corresponding application.
  2. Further legal entity. the person for whom the card is issued will be issued an invoice (100 rubles / one number). The receipt must be paid within the next 3 days.
  3. After that, the client will be informed about the time of the transfer. On average, a new corporate package, which includes no more than 50 employees, can be received in 8-180 days (at the request of the client). With a staff of more than 50 people, in 30-180 days.

Advice! If your organization has more than 50 people, you can try to knock out a discount.

Switching to Megafon may not be available if the requirements described below are ignored.

The main reasons for refusal:

  1. The subscriber has a debt. The problem will be solved by paying off the debt.
  2. Inconsistency of passport data. Contact your previous operator and ask to make the necessary changes to the contract.
  3. The number is blocked. Try to unblock the card. This can be done at the office of the current provider with a passport.
  4. Less than 3 months have passed since the last change of the TV system. Review the rejected SMS, and wait for the date indicated in it.