Does not show the caller's number when blocked on HTC Desire, but when all the rules are unlocked. Call history is not kept on an Android phone or tablet. Android smartphone does not show missed, incoming, outgoing calls. What to do and how to fix it?
Over the past couple of years, there have often been cases when incoming call numbers are not displayed on the mobile phone. At the same time, it does not matter at all what kind of cellular operator is serving you, the model and brand of the phone. The situation was noticed both on Nokia, and on Xiaomi, HTC, Samsung, and with mobile operators MTS, Tele2, Megafon, Beeline, etc.
In this article, we will tell you what to do if the incoming number is determined as "Unknown", or contacts that were previously recorded in the book are not displayed.
All incoming calls are defined as "Unknown"
Reasons for failure
This situation has already become fatal for many. People could not think of anything, although they did various methods, even replaced SIM cards. We will try to do without extremely radical measures. There are few causes of problems. Causes:
- no money on the phone;
- wrong number display status;
- downed parameters of the telecom operator and the device itself;
- copying contacts from one device to another, as a result of which there were failures;
- exposed country in smartphone settings;
- incorrectly saved contacts (shortening numbers (+7 ..);
- duplicate numbers;
- not enough space on the phone, and both clogged RAM and lack of internal memory are to blame;
- network activation via Gevey Sim was used;
- the phone has been updated or flashed (manual flashing).
Some operators, in order to show the numbers of incoming calls, ask to activate the service. You're in luck - it's free. Unfortunately, the operator does not always inform the user about this.
What to check if incoming numbers are not detected?
This problem can be solved quite simply, you're in luck. And even if the following steps fail to fix the problem, change the SIM card. Moreover, now, when you replace a SIM card, your phone number is saved.
First of all, we check the following
If you have an iPhone
If you have an iphone and you have activated the network through "Gevey Sim", see which country is indicated in the smartphone settings. Play around with different countries. Sometimes exposing European states, Russia, China and others helps. Don't worry, nothing should change on your smartphone. Plus, everything can be turned back.
Reset
If the device has recently been updated or flashed, you can roll back the system, or reset it to factory settings. Go to "Settings" - "General settings" - "Backup and reset" - "Reset device".
There is another way - turn off the smartphone - hold simultaneously the buttons "Volume up", "Menu key" (if it is not there, skip the item) and the "Power off / on" key. We advise you not to release the keys (except for the “Power off” button) for about 20 seconds (until Recovery appears). After a new window appears, you must select (with the volume keys) the desired item - factory reset. We reset and delete all data. After that, we reboot the device.
The point above can help with any difficulties associated with our problem.
If he writes an unknown number to Xiaomi
Lately, a lot of problems have been caused with Xiaomi branded phones. This is because they have their own MIUI system. For troubleshooting, just turn off its optimization.
- “Settings” - “About device” - “MIUI version” (actively click on the item 10 times) - a sign “Developer settings are open” will appear on the screen.
- We go back, click the "Advanced" item - the "For Developers" menu has appeared.
- Press and turn off the system update.
Also, check if you have an official Xiaomi smartphone version. Perhaps you bought a device with a ROM version, not a European or Chinese one. The ROM version is a flashed Chinese license for a European (illegal) one. Often issued in stores as “For Europe”. In this case, only a flashing will do.
Conclusion
Be sure to check the above tips if you don't see incoming call numbers. At most times, the failure can be fixed very quickly and easily. If suddenly the advice does not help, up to the firmware. We'll have to go to the service center and show the device. But before that, check the work of another SIM-ki on this phone. If there are no problems with it, then go to the operator's branch and change the SIM card.
e Android. Android smartphone does not show missed, incoming, outgoing calls. What to do and how to fix it?
Many users face the problem when phone or Android tablet starts to play up. It seems that nothing happened that could cause a malfunction, but it does not work as it should.
For example, the device has problems with the fact that missed, incoming or outgoing calls are no longer displayed... This may be due to:
1st: Software glitch- i.e. the problem is a software failure
2nd: Hardware failure- i.e. the problem lies in the "hardware" (that is, it requires replacement or restoration of spare parts for the gadget)
However, do not rush to get upset - in 90% of cases with problems the operation of the call registration and recording system smartphone a or Android tablet is to blame software glitch, which you can easily fix on your own.
We fix the software glitch:
Method 1. Quite simple - go to "settings" find there "Backup and reset" where you choose full reset settings with deletion of all data. Be careful, the use of this method is often effective, but it entails the deletion of all photos, contacts, passwords, music, games, videos and, in general, all information stored on your smartphone e or tablet e. Therefore, first save everything you need by connecting the gadget to your computer. If this method does not suit you, or if the problem persists after it, see Method 2.
Method 2.
Based on solving network communication and reception problems phone s and tablets based on Android by introducing additional software. Utilities that control all processes inside gadgets. Today, there are quite a few of them, however, the fewer functions an application contains, the more, as a rule, it is effective. Best of all controls system functions, corrects, and fixes all possible settings and synchronization errors small, easy-to-use, free utility for Android devices You can download the application from Google Play and see its additional options in the description. After installing the application, all that remains is to launch it. Further, from you, in principle, nothing else is required. The application will completely take over the control of the device's functions. (By the way, among other things, the gadget will start charging 20% faster, and its performance will also significantly increase, which will affect the download speed and operation of all applications, games, and the system as a whole. On average, after scanning, the system works on 50% faster.)
- In addition, it is worth cleaning the system with NORMAL antivirus. Best of all, it copes with this task Kaspersky antivirus , which you can download. Unlike the "multi-cleaner", the software of "Kaspersky Lab" is paid, therefore, if you do not have the opportunity to install such protection, you can skip this step ...
Method 3.
Change of device software, or, as it is also called "Per firmware ". This method, as a rule, requires certain skills and is solved by contacting the Service Center. To independently carry out this task, you need to contact the manufacturer's website for your device, download the utilities and the firmware itself necessary for the firmware, and then reinstall it on your gadget.
If none of the methods brought results, unfortunately, you will have to contact the Service Center for repair of your tablet a or smartphone a.
Call history is not kept on an Android phone or tablet. Android smartphone does not show missed, incoming, outgoing calls. What to do and how to fix it?
During an incoming call, all smartphones and mobile phones automatically turn on the screen, which displays the name of the caller, and maybe even his photo (if this is set in the settings). But sometimes it happens that the screen does not light up. This applies not only to Lenovo smartphones, but also to other gadgets. However, in this article, we will only touch on the issue of Lenovo smartphones.
How to fix the problem
This problem can be caused by a variety of reasons, ranging from a malfunction of the operating system itself and ending with a screen lock by some "negligent" application.
Check your notification settings
- Go to the menu "Settings" -> "Ringtones and volume"("Sounds and notifications") and select the tab "Notifications".
- Check item " Lock screen notifications"and enable it if necessary.
- Next, go to the settings " App notifications"and find the application Telephone.
- Turn off the option " Block all"if it is on. Turn on" Consider important "and" Brief notifications ".
Other causes of malfunction
- Thoroughly wipe the smartphone display, especially the upper part where the proximity sensor is located (article: How to clean your smartphone).
- The problem may be caused by a protective film or glass sticker. Over time, the materials from which they are made lose transparency, thereby making it difficult for the proximity sensor to work.
- Turn on safe mode on your Lenovo smartphone and try on it. If the problem disappears, then it is related to the operation of some third-party application. You will have to fix it by clearing the cache in your smartphone or fixing problems in the operation of applications.
- If the problem persists, run
Owners of devices from different manufacturers and mobile platforms face the problem of call recognition. If you cannot identify the incoming numbers, then there is a possibility that you will have to try several methods. However, they are all fairly simple, especially for the advanced user. All these methods will be relevant for subscribers of different operators (MTS, Megafon, Beeline, Tele2).
Why calls are not displayed
In most cases, for subscribers with this problem, all calling numbers are identified as “Unknown”. Contrary to the assumption of many, this happens not only through the fault of the user. List of possible causes:
- wrong number format;
- problems with flashing or updating;
- lack of operator service - Caller ID;
- duplicate numbers.
If the reason is established, then it will take a minimum of time to recover.
Where to begin
For subscribers who recently bought a number and not only, it is recommended to start by checking the list of services of the telecom provider. "Caller ID" for some operators is a separate service, there is a possibility that they forgot to activate it. Take a look at your personal account on the website or download a branded application, where you can study the list of available and disabled services.
Determination of numbers is a free service for Beeline, MTS, Tele2, Megafon. Note! There are more cases when operators turn off all services, including free ones, for subscribers whose balance is in the red. If this includes identification of the number, then it will also be disabled, so study this point.
Do not exclude the possibility of a draw. It is likely that one of the acquaintances bought the service of hiding the number, and tried to get through several times. From the outside it may look as if the incoming numbers are not identified, although in reality it is one person.
Go ahead - deal with the numbers
There is a possibility that calls from contacts starting with a number starting with code 8 will be unknown or not identified as phonebook numbers. Write down the numbers in the new format, starting with the code +7. In some cases, whitespace is required, but this is quite rare.
- For Android and iOS, all kinds of dialers, of which there are plenty in the markets, can help for a while. For example, True Phone, PixelPhone or exDialer.
- Many manufacturers produce their own casings. Disable its optimization. This can be done in the Developer menu - disable this mode. Such a moment is typical for Xiaomi with its own MIUI.
- Erase data (cache) in the Phone app and con.android.phone. Do this through "Settings" - "Applications".
By the way, read this article too: Smartphone HTC One M9s hope of the company
Let's summarize
There are many ways to fix the situation, but it all depends on the operator, device model, installed firmware, shell and other factors. If the proposed methods did not help, which happens in isolated cases, and the incoming numbers are not determined completely (writes Unknown) or partially (does not associate the caller with a contact in the phone book), all that remains is to take the gadget to the service center. Do not forget to contact the operator and manufacturer support first.
Does not show the caller's number when blocked on HTC Desire, but when all the rules are unlocked.
Added (1). that is, I can answer or reset, but I don’t see who is calling me, it’s visible only when the call is answered ... Maybe someone knows how to make it so that you can see who’s calling, otherwise you answer and don’t know who ... Eh.
Added (2). there are only two buttons on the screen to answer and reject the call. But who is calling is not visible.
Those have the screen off? Then you can press the off / on key on the case!
In principle, in this model, such features were not observed. Try resetting all settings!
I have DesireX, the same (The screen lights up, but neither the number nor the name of the caller is visible, they appear only after you receive a call. If the screen is unlocked, everything is fine. Does anyone know what can be done with this ?
I bought it a month ago, did the same trouble happen just a couple of days ago? What to do?
I reset all settings to factory settings. Rebooted and that's it! Now everything is narmolek!
I restarted and everything began to show
Good day to all! There was also a problem with the display of incoming messages. Factory reset helps flawlessly! Happy everyone.
Pulling out the battery for 5 minutes helped
I reloaded the phone and everything fell into place.
The same trouble. = (Now I will try the suggested methods.
The same thing, now I'll try to do something!
He took out the battery and everything is ok about Aliluya) Thank you)
I restarted and everything is clear thanks)
The same trouble
+1 to Battery Eject Restart)
Restart your phone
Thanks for the help! The problem has now been resolved.
+1 to removed battery
Restart your phone
Thank you all, everything helped
Thanks) also helped the taken out.
Don't remove the battery, just restart your phone and the problem is settled.
The same bullshit, I'll try it now, thanks for the advice)
Who really knows? What is the reason for this?
+1 to restart.
not a thrill to constantly restart, maybe there is a more acceptable action to resolve this issue?
I have DesireX, same thing. Nothing helps. What to do? Tell me please…
Restarting helped. Thanks to all!
Thanks a lot)
A reboot was enough too. Thanks!
I stuck out the battery) it helped thanks
I had the same problem. I decided with one of your tips, I pulled out the battery for 5 minutes and it worked. Also interesting, what is this connected with? Someone. Can you explain?
