Why won't my Samsung Galaxy S8 charge? All reasons! Moisture protection Galaxy S8 and S8 Plus - the pros and cons of technology Usb port in summoners detected moisture

If your phone's battery isn't charging properly, don't assume it's just the battery or the charger that's the problem. Based on personal experience, the problem and its solution may be much easier than you think. If your smartphone or tablet is charging poorly or not charging at all, then check out 10 ways to fix these problems.

Why is the device not charging?

Problems arise in one way or another. Either the phone does not want to charge at all when it is connected, or the process is too slow. Here are some solutions for you.

1. Bad contact

Very often, the metal coating inside the USB port and micro USB has poor contact, either through a manufacturing defect or cable wear.

All you need to do is turn off the device, remove the battery if possible, and clean the contacts inside with something like a needle or toothpick. Do this very carefully and carefully, then insert the battery and connect the charger again. 9 times out of 10, that's all you need.

2. Clean the charging port from dust and third-party fibers

Do you keep your phone in your jeans pocket? If so, then fibers could be the culprit: we've already lost count of the number of times our clothing's fibers have caused a malfunctioning charger.

You can also repair the charging port by blowing compressed air through it.

3. Try another cable

The most fragile part of the charger is the cable. It is constantly bent, which over time can damage it.

The easiest way to diagnose a damaged cable is to take another one and see if it works properly with your device. If so, you know that the original charger wire is defective. If not, then you need to look for a solution further.

4. Use a different adapter

You have ruled out the presence of problems with the cable, then you need to check the performance of the charging device itself. This is much easier to do if you can pull the wire out of the adapter. We've come across a lot of chargers where the USB ports have worn out due to the endless plugging and unplugging of the cable.

Also check the charging/wiring function on other phones as this will help rule out the possibility that this is a problem with your smartphone. In addition, you must make sure that the outlet is working.

5. Remember - Safety First

Do not charge your gadget near water or in extremely hot or humid conditions. Do not keep the device connected to the charger for too long. Don't leave it charging all night when it only needs 2-3 hours. This may damage the hardware.

If you want to replace the charger or its cable, be careful: cheap third-party adapters are quite dangerous. Recently, there have been many cases of fires in mobile phones because of them.

The video below captures one of those cases:

6. Replace battery

The life of a rechargeable battery does not last forever, and after several years of use, it loses its capacity. The more often you charge and discharge it, the sooner it will deteriorate. Of course, if the battery stops working after six months of use, then you need to apply for a warranty from the seller.

Some defective batteries are easy to identify by their appearance. If it is swollen, then it should be replaced immediately.

7. Charge from the right source

Charging from an outlet will always be faster than from a computer, because its USB ports have too little power. Thus, the phone charges much faster from the outlet.

Also, the problem may be that you are using an adapter from another device, for example, from a Bluetooth headset, which is not designed for your gadget. This adapter does not supply enough current. In the case of the latest high-end smartphones, you may have a device that supports fast charging, but the adapter is not suitable.

8. Update the software or roll back to the previous version

Software updates can degrade the battery life of a mobile phone, especially when an old device gets a fresh version of Android. Newer smartphones and tablets are often optimized to take advantage of the latest software version.

If this happened to you and you can't find a solution, try rolling back to a previous version. You can, of course, first try to do a hard reset, as the manufacturers recommend, so as not to jeopardize the data on the device due to the old version of Android.

Likewise, sometimes the battery life of a smartphone can be greatly improved by a recent update.

9. Try turning it off

The use of heavy applications during charging affects the duration of the process. For example, if you are chatting on Skype or playing games, then the device will take longer to charge.

Therefore, put the device on charge in the off state or in flight mode.

10. Calibrate the battery

Sometimes, the battery level displayed on the screen may differ from the actual one. Because of this, the behavior of the phone may seem strange to you.

Purchase history samsung a7 2017

Before purchasing the cherished Samsung a7, I owned a Chinese miracle phone the brand of which I will not name, so as not to be accused of buying a competitor's anti-advertising. I changed my phone only for the reason that my wife needed a phone with a more capacious battery!

So here it is! I decided that I needed to take a phone of a well-known brand, so that without glitches and problems and with a more or less capacious battery. Since purely psychologically I can’t pay for the phone the amount that manufacturers want for their flagships, my choice was the samsung galaxy a7 2017 for 24 thousand rubles in Citylink.

Wet review of samsung galaxy a7 2017

Samsung brightly uses in marketing the fact that the Samsung a7 model, which is affordable for many, has an IP68 tightness class. And yes, this standard means that if the phone is wet in the rain or dropped into a puddle, then moisture will not get inside the case.

Moisture will get on the contacts of the USB port, which has a humidity sensor and the phone will show a message something like “Moisture has been detected on the USB charging port. The port must be completely dry before the charger can be plugged in.". Not exactly verbatim, but I conveyed the meaning.

Good! It seems to be a useful feature to avoid possible damage after the phone is submerged!

But, I didn’t even think of throwing the phone into a puddle or diving with it! I'll say more! I was not even going to walk in the rain with him in my hands! And now the most important thing….

The sensor is very sensitive! It works even when high air humidity, eat your beater, and at the same time our beloved Samsung galaxy a7 won't let me plug in my charger!

“Ha, nonsense,” you might think, because high humidity is a rare occurrence in Russia, we don’t live in Thailand! So the fact is that the phenomenon is not rare!

samsung a7 2017 geographic ban

Now proof of the frequent appearance of high humidity in Russia.

In July, I went to work for a month Svobodny, Amur Region. And it rains every other day. Rainy day, sunny day and quite warm.

I took with me my almost new samsung galaxy a7 2017 with the ability to connect 2x SIM cards, which is very useful for my work. And a week later I discovered that my wonderful phone began to periodically show me a message about humidity on contacts.

At first I thought that somewhere I got caught in the rain, although I was driving a company car and moving in quick dashes, but then I found such a message on a day when there was no rain at all.

Humidity in Svobodny varies from 75% to 100% every day. I am attaching a screenshot of the driest period without rain. Imagine what happened during the period of constant rains!

And here's the problem! The Samsung a7 battery began to run out in the evening, and I can’t connect the charger due to the fact that the phone sees moisture on the contacts!

And then it began! At first I searched the entire Internet in search of a possible solution. Based on recommendations from the Internet, I did the following:

  1. Wipe the contacts with a dry soft cloth
  2. Cleared cache and USBSettings data
  3. Turned off the phone and let it lie down for half an hour
  4. Did an extra step. I found a bag of silica gel and leaned it against the port hole for a while

I bought it for this? And even after turning on the phone gave the same message!

An hour later, when the battery had 13% of the charge left, and I was depressed and broken, our star Samsung a7 decided to have mercy on me and turned off the humidity alert on the USB port contacts. So my phone survived until today, when I decided to write my review.

And do you know why I still decided to write a review? In the morning, the phone again gave out a message about moisture on the contacts!

I hope that my review will help at least someone and people among the many positive reviews of the samsung galaxy a7 phone in 2017 will see this significant minus of the phone ..

Our respect, dear visitors. Today we will find out how moisture protection shows itself on the Samsung Galaxy S8. It's no secret that Korean developers have equipped the company's new flagships with water and dust protection technology.

But as far as I'm concerned, I wouldn't experiment with my thousand-dollar smartphone by bathing it in the bath or walking with it in the rain while listening to music. It’s better that we look from the outside, how others do it, and it won’t hurt your pocket, and there will be a clear idea of ​​​​how it’s better not to do it 🙂


Rain is definitely not terrible for this smartphone 😀

Well, the phablet has an IP68 waterproof rating, this class tells us that the mobile device that has it. It is protected not only from dust, and the ingress of small specks into it, but also from water. And under water, it should work for about half an hour! At least that's what the manufacturers tell us. The IP68 indicator is divided into two parts, let's consider these indicators in more detail:

Index 6, tells us about the high level of protection of the smartphone from the penetration of dust and foreign small objects into it. Of course, only if you specifically do not shove something into the charging socket or immerse it in the sand. At the moment, it is the highest.

The indicator 8 tells us about the protection of the Galaxy S8 and S8 Plus from water. And the most interesting thing is that it can be lowered into water up to one and a half meters deep, and kept like that for up to half an hour. And all this time it will be fully functional. Of course, the touchscreen in the water may not respond to touch, but you can easily take pictures with the volume buttons.

On a note!

An interesting fact is that the seventh iPhone has an IP67 dust and moisture protection class, and it can briefly fall into the water, up to a meter deep 🙂

In turn, the Samsung Galaxy S8 is more loyal to water procedures. And that it can be damaged by raindrops, or a bucket of water poured on its owner, is out of the question.

Cons of water protection on the Galaxy S8


Do not repeat this at home!

And now the most interesting thing, which we stuttered at the beginning of the article. Unfortunately, the warranty does not cover cases where the cause of the failure of the Galaxy S8 is water. As paradoxical as it may sound, it is true.

So it turns out, all this talk about moisture protection and water resistance is empty talk, and the tricks of marketers? We hasten to assure you that no, just a smartphone is not designed for purposeful operation under water.

The smartphone is protected enough to function perfectly after brief contact with water. A depth of one and a half meters, and a half-hour period of time, these are already achievements obtained in the course of experiments that determine the maximum limit of what is permitted.

You should also remember if it so happened that your Galaxy S8 redeemed. Do not even try to charge it through the cord in the near future. In the charging connector, moisture-proof sensors are located, they then signal the device about the presence of water.

Even if you still try to charge your smartphone right after the water, which is highly discouraged. The display will show a message that moisture has been detected in the charging port and must be dry to charge.

The best solution in such a situation is to dry the smartphone with light streams of cool air. To do this, you need to put it under a light draft, in extreme cases, you can charge it with wireless charging.

Self tests Galaxy S8 and S8 Plus for moisture protection

As we wrote above, you should not look for an answer to the question of how long the Galaxy S8 can stay in water, and at what depth. This technology does not guarantee 100% impenetrability of the phablet. It is only designed for force majeure cases that are impossible to predict. At such moments, most often the water impact is minimal, of course, if the owner of the device immediately removes it from the water.

Below we have prepared for you a selection of videos of how brave daredevils test their Galaxy S8 in the water. We recommend them for mandatory viewing to satisfy your curiosity and discourage any desire for repetition.

Write in the comments what you think about the cancellation of the service warranty, due to the phablet becoming unusable, due to contact with water.

Video: Tests Samsung Galaxy S8 underwater

Most reviews of the Galaxy A5 (SM-A520F) are as sleek and streamlined as the body of this phone. There are almost no flaws. Sweet candy reviews, in which they can easily forget to mention, for example, the lack of optical stabilization in the camera, are illustrated with blurry photographs taken by the main camera. We will correct this situation with reviews.

SOFTWARE

- There are not many questions from the owners regarding the software. More often they ask about setting up calls from SIM1 and SIM2, about managing two SIM cards. You need to get used to the new interface when switching from dual-sim phones of other brands.
- There are comments that Samsung Pay does not support working with any banks or cards. Samsung Pay is gradually expanding the list of banks that support this service. Today there are 14 banks on the list. For some banks, there is no support for VISA cards, but only for Mastercard. There are cases when, despite the presence of a card and a bank in the list (for example, VISA Alfa-Bank), the card cannot be linked to Samsung Pay.
- The message "moisture detected" may appear even when the phone has not even been in water. For example, it may appear if you played on your phone and covered the charging port with your finger during the game.
- There are complaints about delays in the phone application. There may be delays, for example, when opening the phone book. If this is annoying, then install the Google Phone app. It works without any hiccups.

FRAME

- Appearance, in my opinion, has become more boring than the previous model. There is not a single interesting detail for which the eye would cling.
- Body is slippery. A cover is a must. There are already plenty of photos of phones with broken screens and back covers on the forums.
— The back cover quickly becomes covered with prints and small scratches.
- The joint between the screen and the body is clearly felt to the touch. True, this was only on one phone, on an exhibition sample in a store.

NETWORK, COMMUNICATIONS

— The most serious problem is the loss of telephone connection. The problem is not rare. And some don't even know it exists. Turn on the missed call notification service with your carrier to see if everyone can reach you. The indication may show a confident reception of the signal, but you may not get through. For some, this problem manifests itself when WIFI is turned on, for someone the connection disappears when the automatic 2G \ 3G mode is turned on, and on 2G the connection is stable. They can't get through to someone when data is being transferred over 3G on one of the SIM cards. As a temporary crutch, set call forwarding from one SIM card to another. Restarting or turning on / off the Airplane mode also helps. You need to wait for software updates.
- Before the April update, there were a lot of complaints about constant reconnections to WIFI. This is a fairly well-known problem with many Samsung models. My 2016 A3 also had this problem. This was only fixed in April 2017. Those. it could not be corrected for a year. But despite the update, complaints about WIFI are still occasionally encountered. Someone helps setting the router to a less loaded channel. Someone recommends treating this ailment by switching encryption in the router from auto mode to aes mode.
- Enabling the "Network Accelerator" option (when LTE starts to help WIFI) can, on the contrary, slow down the data download speed.
- NFC does not read or write Troika metro cards. The solution may be to replace the SIM card with an NFC-enabled SIM card.
— There are complaints that switching from 4G to 3G can take a very long time.

IRON

- One of the most actively discussed topics is the operation of the fingerprint scanner. Far from everyone, it works in 10 cases out of 10. Users teach each other at what angles to put their finger during the "training" of the scanner, enter the same finger into two memory slots, recommend covering the scanner with a finger entirely, etc. . On the w3bsit3-dns.com forum, in the topic header for the Samsung Galaxy A5, a survey was organized about the quality of the scanner.
— Only three prints can be stored in memory. But there is a way around this limitation.
- Quite often, users write that they lack a led indicator for notifications. The presence of the Always on Display function does not always help, because. new notifications on the screen are not visible from afar. As a solution, some use the flash as an indicator of events.
- Low speaker volume. Here opinions differ. Someone writes that the speaker is loud, someone writes that it is quiet. Personally, I held the European version of the phone in my hands, and the speaker did not seem loud to me. Check the speaker before buying.
- Users have a question about OTG. For some reason, Samsung included an adapter that does not support OTG in the package. You need to buy an adapter with OTG.
- USB Type-C runs at USB 2.0 speed.
- There is no infrared port.

SCREEN
CAMERA

- There is no optical stabilization in the main camera. It became clear to me right away, from the first photo taken in the store. The photo came out blurry. You need to be especially careful and careful in order to get good photos. Do not move, do not breathe, use a tripod.
— The camera has difficulty focusing in low light conditions.
- There is noticeable noise in the photo.
— The camera does not shoot in [email protected] and 4K, there is no slow motion mode.
- Fixed focus on the front camera.
- If you take a picture of yourself on the front camera, holding the phone on a half-bent arm, then the proportions of the face may be distorted.

BATTERY

- There are practically no questions about the battery. The autonomy of the phone is at a confident, average level.
— Someone lacks the function of wireless charging.

Any waterproof smartphone from the Galaxy series can give an error warning “Port check detected moisture” - this is absolutely normal and there is nothing to worry about.

The smartphone signals us that it saw moisture in the USB Type-C connector - it is better not to put the device on charge. However, even if you are desperate and still decide to charge, then nothing will work - charging will not work. Safety above all!

By the way, here is the full text of the message

Port check. Moisture has been detected on the charger port or USB port. Before charging the device, make sure it is completely dry. Liquid that gets on the port may take some time to dry.

It would seem that nothing is abnormal - we wait until the device dries and everything is “OK”. In principle, this happened before with all the smartphones that we had in our hands (Galaxy S7, S8, A-series, etc.)

But, more recently, a surprise awaited us. The smartphone was bathed (intentionally), dried out (neatly) and ... still refused to charge with the wording "port check detected moisture." We waited a whole day - the problem did not go away. I had to act. And here is how you can defeat and bypass this malfunction:


By the way, it was the last method that helped us.

We force restarted our Galaxy S9 (hold and hold "Volume down" + "Power") and the warning "check port detected moisture" disappeared. Here is such a system failure, due to which we could not charge the smartphone with a wire for a day. Samsung, don't do this anymore :)

P.S. Write your questions, stories, tips and opinions in the comments! We are happy to listen, support and help!

P.S.S. And if you "like" put, then your Galaxy will work without any failures. Verified by personal experience!