Crimea power supply. Krymenergo's personal account. Login to the personal account of "krymenergo"

Date of registration of the operator in the register: 16.08.2019

Grounds for entering the operator in the register (order number): 38

Operator location address: Crimea Rep., Simferopol, st. Kievskaya, 74/6

Start date of personal data processing: 14.05.2014

Subjects of the Russian Federation on the territory of which the processing of personal data takes place: Republic of Crimea

Purpose of personal data processing: Carrying out activities in accordance with the Charter of SUE RK "Krymenergo", accounting in accordance with the legislation of the Russian Federation, staffing the activities of SUE RK "Krymenergo"

Description of the measures provided for by Art. 18.1 and 19 of the Law: Local acts have been developed on the processing of personal data. Persons directly involved in the processing of personal data are familiar with the provisions of the legislation of the Russian Federation on personal data, including the requirements for the protection of personal data, documents defining the policy regarding the processing of personal data, local acts on the processing of personal data. A person responsible for organizing the processing of personal data has been appointed. The website (http://gup-krymenergo.crimea.ru/infodiscl/obrabotka-personalnykh-dannykh) contains a document that defines the policy regarding the processing of personal data and information on the implemented requirements for the protection of personal data. Models of security threats to personal data in information systems have been developed. V information system the 3rd level of protection of personal data is set. Accounting for machine carriers of personal data is provided. Recovery of personal data modified or destroyed due to unauthorized access to them is provided. Rules for access to personal data processed in the personal data information system have been developed, as well as registration and accounting of all actions performed with personal data in the personal data information system. Access to the content of the electronic message log is possible only for employees of the SUE RK "Krymenergo". Internal control over the compliance of personal data processing with the requirements of the Federal Law of the Russian Federation No. 152 “On Personal Data” and the regulatory legal acts adopted in accordance with it is carried out. The possibility of uncontrolled penetration or stay of unauthorized persons in the premises where personal data is being processed is excluded. The safety of personal data carriers and information protection means is ensured.

Categories of personal data: last name, first name, patronymic, year of birth, month of birth, date of birth, place of birth, address, marital status, education, profession, income Information about consumers - legal entities and counterparties: last name, first name, patronymic of the head of the organization, position of the head of the organization , name of the organization, name of the object of the organization, address of the organization, address of the object of the organization, telephone of the organization, fax of the organization, current account of the organization, correspondent account of the organization, personal account in the treasury, TIN of the organization, checkpoint, cadastral number, address Email organization Information about the employees of the enterprise: series and number of the passport, who issued the passport, date of issue of the passport, code of the department that issued the passport, gender, citizenship, telephone (landline, mobile), family composition, military registration, position, name of the structural unit, personnel number, work experience, email address

Categories of subjects whose personal data are processed: PD subjects who are not employees of the operator are individuals, legal entities, counterparties that are in contractual relations with the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo". Information about the employees of the enterprise, who are in labor relations with the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo".

List of actions with personal data: collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer, blocking, deletion, destruction

Processing of personal data: mixed, with transmission over the internal network of a legal entity, without transmission over the Internet

Legal basis for the processing of personal data: The Constitution of the Russian Federation, "Labor Code of the Russian Federation" dated December 30, 2001 No. 197-FZ, "Civil Code of the Russian Federation (CC RF)" dated November 30, 1994 No. 51-FZ, "Tax Code of the Russian Federation" dated July 1, 1998 No. 146 -FZ, Federal Law No. 27-FZ of April 1, 1996 “On Individual (Personalized) Accounting in the System of Compulsory Pension Insurance”, Federal Law No. 149-FZ of July 27, 2006 “On Information, information technology and on Information Protection”, Federal Law No. 126-FZ of July 7, 2003 “On Communications”, Federal Law No. 152-FZ of July 27, 2006 “On Personal Data”, Federal Law No. 256-FZ of July 21, 2011 “On Security facilities of the fuel and energy complex”, Federal Law No. 125-FZ dated October 22, 2004 “On archiving in the Russian Federation”, Federal Law No. 44-FZ dated April 5, 2013 “On the contract system in the field of procurement of goods, works, services to ensure state and municipal needs”, Federal Law of April 6, 2011 No. 63-FZ “On electronic signature”, Federal Law No. 53-FZ of March 28, 1998 “On Military Duty and Military Service”, Decree of the Government of the Russian Federation of December 27, 2004 No. 861 “On Approval of the Rules for Non-Discriminatory Access to Electricity Transmission Services and the Provision of These Services, access to services for operational dispatch control in the electric power industry and the provision of these services, the Rules for non-discriminatory access to the services of the wholesale market trading system administrator and the provision of these services, and the Rules for the technological connection of power receivers of electric energy consumers, electric energy production facilities, as well as electric grid facilities owned by grid organizations and other persons to power grids”, Decree of the Government of the Russian Federation dated April 16, 2003 No. 225 “On work books”, the Charter of the State Unitary Enterprise of the Republic of Crimea “Krymenergo” approved by order of the Ministry of Fuel and Energy Getics of the Republic of Crimea dated April 30, 2014 No. 9 (with subsequent amendments and additions), the Regulation on the protection of personal data in the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" was approved by order of the State Unitary Enterprise of the Republic of Kazakhstan "Krymenergo" dated September 13, 2017 No. 1009,

Availability of cross-border transmission: No

Database location details: Russia

Krymenergo is the energy company of the Crimea, which operates throughout the region. The state unitary enterprise began to function in April 2014, when the goal of creating the largest energy company in the Republic of Crimea was realized. The creation of Krymenergo made it possible to ensure the stable operation of the energy system and resolved the issue of energy security in the region.

SUE RK "Krymenergo" - official site

The official website of this company contains all the necessary information for both existing subscribers and those who are just planning to conclude an agreement with this company. On the main page, from which acquaintance with the official site begins, are presented:

• tariffs for electricity services;
• scheduled outages;
• summary of accidents;
• frequency of electric current at the moment;
• major news and announcements;
• field for making requests.

Such main page allows you to learn all the most important as quickly as possible. The structure of the site is thought out in such a way that all the information on its pages is divided into thematic categories:

1. About the enterprise. It presents the structure of the enterprise in the form of a detailed diagram, employees (in leadership positions), photographs, videos and statutory documents. Looking through this section, you can find out what Krymenergo is and what activities are related to its activities.
2. Procurement. SUE RK "Krymenergo" regularly provides reports on purchases made. In this section you can find: regulatory documents, procurement planning, documented information about the results of procurement (in the form of reports indicating each position)
3. Consumers. Tariffs (both current and for previous periods), subscriber service territory (by cities of the Republic of Crimea), additional services from company employees, energy saving tips, company debtors (individuals and legal entities), subscriber service features.
4. Disclosure of information about the company's activities. Tariff application, financial reports, labor protection legislation, anti-corruption, etc.
5. Education. Training center (basic information, structure and governing bodies of a state organization, documents and education) and a training center.
6. Contacts.

The convenience of the official website for consumers lies in its thoughtful structure and great opportunities. In the "contacts" section, there is a map on which the exact location of the SUE RK "Krymenergo" in the city of Simferopol is indicated. You can also go to the official website Personal Area, which will allow you to have access to all information on your personal account at any time.

SUE RK "Krymenergo" - personal account

A personal account is a feature that is available for all major enterprises on the peninsula. A personal account is necessary, first of all, for the convenience of users and to optimize all actions. By registering on the site once, you no longer have to enter a lot of data each time.

To register in the Krymenergo personal account, enter the following information in the special fields:

• region (select from those offered);
• locality;
• supplier division;
• account number;
• last payment amount.

Tips for filling out the form will help you enter all the data the first time. After entering all the data correctly, you can proceed to create an account. To do this, you must enter a valid email address and create a password.

After the system processes the application, the subscriber will have access to the personal account with all the information on the personal account. You will also need to activate account, this can be done using the link that will be sent in the letter to the specified e-mail.

Krymenergo's personal account includes:

• account number;
• subscriber book (charges, payments, readings, invoices for payment);
• meter readings;
• current tariffs for a specific personal account;
• feedback through which you can leave a request with a question about the provision of services by the enterprise.

SUE RK "Krymenergo" - personal account

A personal account is a number that is assigned to each Krymenergo subscriber and is used for all operations. Knowing the account, you can:

• pay for the services provided by the enterprise;
• find out the amount of current debt;
• order recalculation;
• contact the company with any question;
• find out accruals for the last month, quarter, year.

After concluding an agreement on the provision of services with Krymenergo, the subscriber is required to receive his personal account number.

SUE RK "Krymenergo" - mega billing

The peculiarity of servicing subscribers in the Republic of Crimea by the SUE RK "Krymenergo" enterprise is that the personal account is presented not on the official website, but on the Megabilling service. This is a site that brings together many businesses. By going to the "personal account", the user will be redirected to the Megabilling website.

This service has been operating for many years, and a well-thought-out interface allows you to quickly find the right company. The advantage of this site is that registration will allow you to control not only the personal account in Krymenergo, but also accounts for other services that are provided to the public.

SUE RK "Krymenergo" - tariffs

Tariffs for electricity in the Republic of Crimea change 2 times a year - on January 1 and July 1. Up-to-date information can be obtained on the official website in the "consumers" section. Tariffs are divided into the following categories:

• for individuals;
• for legal entities;
• for electricity transmission services and the selling allowance of the supplier of last resort.

Electricity tariffs depend on factors such as:

• place of residence of the subscriber (urban area, urban-type settlement, rural area);
• volume consumed;
• features of power supply in residential buildings;
• tariff type.

These factors form the final cost of services for individual subscribers of the Krymenergo enterprise.

SUE RK "Krymenergo" - subscriber department

The subscriber department works with the population in all matters related to the activities of the enterprise. Members of the customer service department deal with issues such as:

• check and replacement of electric meters;
• recalculation of payments;
• payment for electricity services;
• registration of a personal account for another subscriber;
• other.

The subscriber department in Simferopol is located at st. Kievskaya, 74/6. You can get there both by public transport (route taxis and trolleybuses), and by your own car. Opening hours from Monday to Thursday from 8-00 to 17-00, on Friday the working day is reduced by an hour, so the reception of citizens is carried out until 16-00. Saturday and Sunday are days off.

Hot line

The company's free hotline operates around the clock, on any day of the week. It can be reached by calling 8 800 50 60 007 from mobile devices and by calling 0 800 50 60 007 from landlines.

Krymenergo also accepts emails: [email protected] For their correct compilation, it is recommended to prescribe the subject of the letter associated with the appeal.

All applications with questions from the public are processed by Krymenergo employees on a first-come, first-served basis. You can get an answer to your question as quickly as possible through a free hotline.

SUE RK "KrymEnergo" is the main energy company of the Republic of Crimea, which is a guarantee supplier for individuals and enterprises of the peninsula. In addition to the actual supply of electricity, the company performs Maintenance networks, coordination of work and provides other related services. For registered subscribers, a personal account of Krymenergo is available on the official website, which allows you to receive remote service online.

Possibilities of a personal account

Krymenergo's personal account is available on the portal of the automatic system for accounting and sale of energy resources. It provides the ability to remotely perform the following operations:

• Obtaining general information on the subscriber account, including the presence of debt.
• View the history of accruals, payments and settlements.
• Entering readings of individual metering devices.
• Analysis of consumption and energy efficiency through the construction of graphs by months and years (taking into account the benefits provided).
• Analysis of expenses according to the schedule for the transfer of meter readings.
• View information on the debt of other residents of the serviced home.
• Familiarization with information on the expenditure of funds transferred to pay utility bills.
• Possibility of obtaining expert advice through correspondence.
• Making an appointment with specialists on issues requiring personal presence.

Registration and entrance to the personal account of Krymenergo

Registration of the personal section of the site, which allows you to get all the benefits of remote service, is available to all subscribers of the company. To complete it, select the "Register" section on the login page for Krymenergo's personal account. The registration process consists of 3 stages:

1. Consumer identification - entering information about the service provider, the name of the unit, the subscriber's personal account number and the amount of the last payment.
2. Creating an account - creating a login, password with an email address.
3. Account activation is carried out by clicking on the activation link sent to the e-mail.

After performing these steps, the entrance to the personal section of the site becomes available using the created login and password.

You can find the rates for light in the pictures below.

The State Unitary Enterprise of the Republic of Crimea "Krymenergo" was established in accordance with the Decree of the State Council of the Republic of Crimea dated April 11, 2014 No. 2006-6/14 "On the State Unitary Enterprise of the Republic of Crimea "Krymenergo" and the order of the Council of Ministers of the Republic of Crimea dated April 30, 2014 No. 371 -r “On the issues of the State Unitary Enterprise of the Republic of Crimea “Krymenergo”, is the property of the Republic of Crimea, is under the control of the Ministry of Fuel and Energy of the Republic of Crimea.

The enterprise was created to ensure the stable functioning of the energy system and the energy security of the Republic of Crimea.

SUE RK "Krymenergo" carries out activities for the provision of services for the transmission of electrical energy by main electrical networks, services for operational dispatch control, services for the transmission of electrical energy by distribution networks, the supply of electrical energy to consumers

According to part 2 of Art. 38 of the Federal Law of March 26, 2003 N 35-FZ "On the Electric Power Industry", the procedure for assigning the status of a supplier of last resort is determined by the main provisions for the functioning of retail markets approved by the Government of the Russian Federation (Decree of the Government of the Russian Federation of May 4, 2012 N 442 "On the functioning of retail markets electric energy, full and (or) partial restriction of the mode of consumption of electric energy").

In accordance with the Order of the State Committee for Prices and Tariffs of the Republic of Kazakhstan dated February 10, 2015 No. 6/8 "On determining the boundaries of the zones of activity of guaranteeing suppliers of electric energy in the Republic of Crimea, SUE RK "Krymenergo" was recognized as a guaranteeing supplier.

The list of types of activities for which licenses are required is given in Article 12 of the Federal Law of May 4, 2011 No. 99-FZ "On Licensing Certain Types of Activities".

According to Article 12 of the Federal Law No. 6 dated March 21, 2014 “On the admission of the Republic of Crimea to the Russian Federation and the formation of new subjects of the Republic of Crimea and the federal city of Sevastopol as part of the Russian Federation”, permits are valid on the territory of the Republic of Crimea, including those confirming the formation (licenses ) issued by state and other official bodies of Ukraine, state and other official bodies of the Autonomous Republic of Crimea, state and other official bodies of the city of Sevastopol, without limitation of their validity and any confirmation from the state bodies of the Russian Federation, state bodies of the Republic of Crimea or state bodies the federal city of Sevastopol, unless otherwise follows from the documents themselves or the essence of the relationship. Thus, the site provides valid licenses for specific activities.

At present, SUE RK "Krymenergo" performs actions aimed at obtaining licenses to carry out types of activities of the Russian Federation model.

Who can access the service?

The conditions for connecting to the Subscriber's Personal Account are very simple:

It is necessary to be a client of KRYMENERGO;

Have a Service Agreement signed by the Parties and know its number.

How to start using online access?

To enter the online service and use the possibilities of the Personal Account, you can go in two ways:

1) go to the site http://gup-krymenergo.crimea.ru/ and click the "Personal Account" button in the top corner. The program will redirect the user to the site of the automatic energy accounting system;

After that, you need to go through a simple registration procedure by clicking the "Register" button. The entire registration process consists of three steps. After you click the "Start Registration" button, you will be prompted

be identified. To do this, the subscriber in the window that opens:

• indicates the name of the enterprise - SUE RK "KRYMENERGO";
• selects the name of the HPP or RES from the proposed options;
• enters the account number;
• indicates the amount of the last payment made for electricity or selects the item that there were no payments;
• clicks the "Next" button.

At the next stage, the login and password are indicated, which will be used in the future when visiting the Personal Account. Then you should provide an email address and read the contract. After confirmation of agreement with the contract for the use of the service, credentials are sent to the system.

At the final stage of registration, the account is activated. To do this, follow the link that will be sent to your email.

Possibilities of a personal account

By activating the account, the subscriber gets the opportunity to enter the Personal Account. The transition to it is carried out in the same way as during registration. After clicking the "Personal Account" button, enter your username and password. After that, the subscriber appears on the page of the personal Personal Account. Functionality online services are extensive. The subscriber has the opportunity:

• find out about the current tariffs, as well as the applicable benefits;
• view your credentials for the accrual and payment for electricity, find out the amount of debt or overpayment;
• reconcile all payments made;
• enter the data of metering devices and adjust the accrual upon consumption;
• pay the debt via the Internet or generate a receipt for payment.

Available to the subscriber and consulting on the provision of services to the State Unitary Enterprise of the Republic of Kazakhstan "KRYMENERGO".

Using the service of access to the subscriber's personal account online is a convenient way to control electricity consumption, keep records and make payments.

Login to your personal account

Official site: http://gup-krymenergo.crimea.ru/

Telephone hotline 8 800 50 60 007, 0 800 50 60 007

Entrance to personal account SUE "KRYMENERGO": http://www.mega-billing.ru

Support Email [email protected]