Get access to your expenses from MTS. How to control expenses on mts number My expenses on mts phone number

Unfortunately, the situation when money leaves the phone in an unknown direction is not uncommon, but often it is not the operator’s fault, everyone must control their own account. Next, we will try to figure out in detail how to find out the costs of MTS with several available for simple user ways.

the best way Cost control is deservedly considered a personal account. Here you can find out absolutely all the features of the selected tariff plan, as well as control the funds and make any payments.

The movement of money is controlled as follows:

• To check your expenses from your personal account, you first need to find the "Internet Assistant" column in the top menu ribbon and go to it.
• On the left side of the site bar, you will find the "Account" tab with a drop-down menu.
• We are interested in the "Expenditure Control" section, through which you will get access to detailed data on expenses for the month, as well as for several months from the beginning of the year.

In addition, here you can order the details of the movement of funds for a specific period of interest. Displaying data on the screen is free, but if you need a printout with courier delivery, then you will have to pay for this service, we will talk about tariffs a little later.

Express Detailing Last 5 Paid Actions

Not everyone needs long detailed calculations, most subscribers want to quickly check the movement of money in a short period. For this, there are certain USSD requests, in response to which you receive the data of interest in an SMS message.

• To check the account balance, there is a standard request *100#.
• To receive information about the last 5 paid services performed by this number, you must send a request *152#.
• To find out your tariff, dial *111*59#.
• To receive information on the balance of package minutes and other options on the tariff you have chosen, the command *100*1# is sent.

How to find out the costs at the MTS office and the call center

Sometimes a detailed listing of calls, services and expenses on the account is necessary for presentation to some official organization, for example, to the police or court. Here, it is better for the subscriber to go to the nearest MTS office and order a detail certified with a wet seal. This service will cost 70 rubles.

To order a document, you will need to present your passport. But if the number is not issued for you, the operator will not provide you with a detail of the costs.

The same service can be ordered by courier delivery or via Russian post. But then the cost of delivery will be added to the payment for printing. An order can be placed in your personal account or through a call to the operator's hotline.

A single short call center number, 8090, operates throughout Russia. When dialing, you will be met by a robot answering machine and will offer to dial an additional number to get into the category you are interested in, including the category of expenses.

When dialing an additional number, you again get to the information robot, which will announce the entire recorded package of proposals. If a person does not want to listen to the information in the recording, then you can immediately press zero on the keyboard and proceed to communicate with a live operator.

The only problem is that with a heavy load, you can wait up to half an hour for a live operator.

In addition to the short number, there is:

• telephone hotline 8-800-250-0890, it can be reached from the numbers of other operators or a landline phone.
• in international roaming, call +7-495-766-01-66.

The "Balance under Control" service used to be very popular, after each call the subscriber received an informational SMS with a report on the expenditure of funds. Such pleasure cost 10 kopecks per day.

But on 07/27/2017, this service was disabled, more precisely, those people who managed to connect use the service to this day, and for the rest it is closed. Instead, two alternative services were organized - this is "Live Balance" and the application "My MTS".

Service "Live balance"

To activate the Live Balance service, you need to go to the MTS official website, select your region and follow these steps:

1. In the upper left corner, click on the beacon "Individuals".
2. Hover over the "Tariffs and Services" field.
3. In the drop-down menu, select the tab "Catalog of services" and go to it.

After switching to the catalog of services, you will see all valid this moment offers. The service "Live Balance" is usually the first, if it is not there, then you need to scroll a little lower.

The service "Live balance", in fact, is an improved version of the service "Balance under control". You receive real-time information about the income and expenditure of funds in your account. The advantage is that instead of SMS, the data is constantly updated in a separate window on the phone screen.

If you doubt the need to connect this service, then in this case there is a free promotional version that is valid for 1 month. You can connect it through your personal account or by sending a request *111*152*1#.

At the end of the test month, the subscriber will have to switch to the paid version of the service, the connection costs 1 rub. plus a subscription fee of 1 rub. for every day of use. To activate the paid version, you need to dial the combination *111*150# or through your personal account.

The "Live Balance" service has minor limitations, in particular, phone owners Windows phone, as well as BlackBerry will not be able to connect it, since these operating systems do not support this software.

The mobile application "My MTS" is installed on phones with operating iOS system from version 10.3 and higher, as well as Android from version 4.1 and higher.

In the application menu, you will see your current balance, and at the bottom you will find items that allow you to view expenses. The main point here is the item "Control of expenses".

When you go to the "Control of expenses", you will see a color chart that visually displays the movement of funds in the account. The same information is duplicated below in text form.

By clicking on each of the rows displayed below, you will have detailed information about the costs for this section. It is convenient that phone numbers with outgoing and incoming calls are signed here in accordance with your phone book.

From the same application, you can order the details of expenses for the last month to your e-mail. To do this, go to the "Account payment" item, then go to "Expense control" and from there order the details by e-mail.

How to find out the costs of someone else's MTS number

To obtain information about the state of the account on a certain number, there is a free service "Balance of another subscriber", with its help you can control the expenses of people close to you, for example, children or the elderly. There are several ways to connect to this service.

• Dial USSD command *111*2137#.
• Send SMS to number 111 with text 2137 (to disable the service, you need to send text 21370 to the same number).
• Go to your personal account and connect manually.

This service is not connected to corporate numbers, plus the owner of the requested number must initially give permission to transfer such information. Up to 10 numbers can be added to the list (connection or replacement of numbers is free of charge).

To request, dial *140*subscriber's number#. The number of requests for the numbers included in the list is not limited, and most importantly, all requests are free of charge.

Subscribers using the Mayak tariff plan have an alternative; this tariff provides for the connection of a similar version called "Friend's Balance". The service is free, and to activate it, you need to dial *111*422#.

To find out the cost of MTS, it does not take much time. You can use your personal account on the operator's website or use the USSD command. However, the easiest way is to use mobile app on a smartphone. But if you need a printout of expenses with a wet seal, the subscriber can personally visit the communication salon or contact the operator by contact number.

* The indicated cost is valid from 01/30/2020 for the tariffs: Smart, Smart 022015, Smart 032017, Smart 052013, Smart 092018, Smart 102014, Smart 102016, Smart mini 022015, Smart mini 022016, Smart mini 032018, Smart mini 042017, Smart mini 072017, Smart mini 102014, Smart mini 102016, Smart mini 112013, Smart mini 112015, Smart Nonstop 082015, Smart Nonstop 122015, Smart Top, Smart Top 092014, Smart Top 092016, Smart Unlimited 032017, Smart Unlimited 052016, Smart1+ Hilltop , Smart+ 092016, Smart+ 102014, X, My Smart, My Unlimited, Our Smart, Tariff, RED, RED Energy, RED Energy 2011, RED Energy 2013, My friend, My friend 042016, Super MTS 0513, My friend 062018, Per second, Super MTS, Super MTS 042014, Super MTS 0513, Super MTS 082013, Super MTS 092014, Super MTS 122014, Super MTS 2013, Super MTS., Super MTS. Region 072014, Super MTS. Region 072015, Guest`, Guest08, Your country, Your country_2011, MAXI, Many calls, Many calls to all networks., Jeans 0.07 per minute 2009, Cool 2009, Regional, Excellent, First, Free 082013, Super Jeans per minute 2009, Super Zero 2011
For other tariffs, the cost of the service for the current period (from the 1st day of the current month to the date of the order) will be 70 rubles. for 1 copy and 90 rubles. for any period of time (selected period, maximum period - 3 years).

All prices are inclusive of VAT.

For each subscriber mobile communications I want to always be aware of how much money he spent from the account and how much is left. This is a completely natural desire to control costs.

Sometimes it happens that you replenished the account, and after a while there is no money in the account again. And it seems that they called a little and did not take any action at all, and the money had already gone somewhere. Something is wrong here.

Most likely, the matter is in some kind of subscription or additional service that you once ordered and already forgot about it. Or it was connected to you automatically.

To find out what's the matter, you need to know how to check your expenses on MTS. And this operator can do it very quickly and affordably. You only need to know some combinations to use them in everyday life. More precisely, even one.

We check our expenses on MTS

There is one combination that you need to remember - *152# and a call button. You will see an interactive menu from which you need to select one of the services. Here's what they offer:

• “Info-entertainment. subscriptions" - *152*2# + Call. Shows connected infotainment subscriptions ... in general, everything that usually "eats" money without the knowledge of the subscriber. Most likely, your dog is buried somewhere here. Service for obtaining information about paid subscriptions is free. Here you can unsubscribe from all paid subscriptions.
• "The cost of the last 5 actions" - *152*1# + Call. The name speaks for itself. In the form of an incoming SMS, you will receive information about which calls made or sent SMS have “eaten” your money over the past five days and how much it cost exactly. The subscription fee for your services is also indicated here. The service about the cost of the last five actions is also provided free of charge.

The service "Balance under control" will help control your expenses

After each paid call, you will receive information about the status of your balance.

You can activate the service by typing the command: *152*3# + Call The cost of this service is 10 kopecks per day. It will work until you turn it off. You can check the availability of such a service by sending an SMS message of any content to the number 8111 , and you can disable this service using the SMS command with the text " 1520 » to service number 111 .

It is also worth recalling that in your personal account on the MTS website there is a special section called "Cost Control". All the same information described above is available there, and absolutely free.

This is a pretty good opportunity to always be on the alert and have an idea of ​​how much money and where you are spending. Therefore, this method is more convenient than constantly sending some requests and receiving SMS messages.

But if you have problems accessing the Internet or your device does not allow you to do this, then it is better to use the *152# command. Here everyone decides for himself what is more convenient and better for him.

Well, as usual: a connection is urgently needed, but for some reason there is not enough money left in the account. At the same time, you were completely sure that they should have been on the balance sheet. But, the fact remains - there are no funds. If this situation happens to you often, then the time has come when it is time to think about how to constantly monitor the flow and movement Money on your account. The MTS operator has provided for its subscribers a number of convenient and affordable tools with which these actions can be carried out from any mobile device, stationary PCs, as well as through the company's offices.

How to find out expenses through the "Personal Account"

The most convenient way to get all the necessary information is to use the Personal Account on the MTS website. System " Personal Area» has great functionality. Having entered it, the subscriber has the opportunity to fully manage his number, connect all kinds of services and options, switch from tariff to tariff, and, most importantly, receive an assistant deployed in the Internet section.

• with the help of detailing, the subscriber will receive a complete detailed picture of all his expenses for the period he needs, indicating the date and time of all transactions performed from his mobile device, whether it be voice calls, sent and received SMS or Internet access;

• thanks to such detailing, the user can conduct a detailed analysis of his expenses and exclude unnecessary or unclaimed services, options, as well as identify and get rid of intrusive ones.

Detailing of communication costs is free of charge.

How to find out expenses using the USSD command

This option allows you to identify the leakage of money from the account, as they say, "in hot pursuit." For example: you recently checked your balance and everything was in order, and the next check showed that everything is not so rosy anymore and the funds have disappeared somewhere. In such a situation, you should dial from your mobile phone combination *152*1#call button. Almost immediately you will receive an SMS notification about the last 5 actions performed from your mobile device and all deducted amounts. This service is not charged and is valid even in roaming.

How to find out expenses at the MTS office

If you are unable to use the Internet, then the easiest way is to contact the company's employees at the nearest MTS service office (provided that the contract is drawn up for you). Be sure to have your passport with you.

In extreme cases, with any questions you can always contact round the clock service support number 0890.

Issues related to communication costs are a very popular reason for subscribers to come to the operator's salon. However, MTS subscribers do not need to go anywhere: the answers to all questions are in the My MTS application.

In order to see how much money you spend, scroll down the start page to the "Expenses" block.

Click on this block and you will be taken to the "Expense Control" section. The diagram that appears clearly shows the distribution of funds spent.

Below the article, the costs are listed, starting with the largest. For example, like this:

Roaming — 411 rubles.

Messages - $2.10

Calls — 0 rub.

Internet — 0 rub.

If necessary, click on each of these lines to see how much you spent on incoming, outgoing, and other services. And scrolling down the page a little, you will see exactly which numbers were called or messages were sent. Conveniently, the numbers will be displayed under the names entered in your phone book. Next to each entry, the cost of the call is displayed, and under the name of the contact, the time you spoke with him (or the number of SMS sent).

To view spending for a specific day, scroll down and click on Transaction History. All your spending on communications will be displayed, broken down by day. At the top there are two tabs - "All" and "Paid". If you are looking for where a certain amount was spent, click on "Paid" and view all calls, messages and paid Internet traffic for each day of the month.

In addition, without leaving the "Cost Control" section, you can send yourself an e-mail detailing in your own way. mobile account recently. Under the diagram and its description there is a button “Order details by e-mail”. Click on it, enter your address Email and click "Order".

You can check your balance at any time on start page application "My MTS". Here, if necessary, replenish it. To do this, click on the red wallet button and select a convenient payment method.