The crew crashes. The Crew error, not starting, black screen, not working. Saves not working in the Crew

New game from Ubisoft, sequel to racing action The crew, again puts players in the world of crazy races, now not only in cars and motorcycles, but also in boats with planes.

The new game from Ivory Tower once again features a huge open world that is also free to explore, and therefore some may have problems even at launch.

It is definitely worth checking whether your computer is suitable for the specifications that were voiced by the authors.

Minimum system requirements:

• CPU: Intel Core i5-2400s (2.5 GHz) or AMD FX-6100 (3.3 GHz) or better
• Video card: NVIDIA GTX 660 or AMD HD 7870 (2GB) or better
• RAM: 8 GB
• Resolution: 1080p
• Number of frames: 30 fps

• Operating system: Windows 7 SP1, 8.1, 10 (64 bit)
• CPU: Intel Core i5-4690K (3.5 GHz) or AMD Ryzen 5 1600 (3.2 GHz) or better
• Video card: NVIDIA GTX 1060 (6GB) or AMD RX 470 (8GB) or better
• RAM: 8 GB
• Resolution: 1080p
• Number of frames: 60 fps

Lags, brakes, low FPS, freezes, crashes, green bars and black screens are most often due to weak hardware, so make sure your PC meets the system requirements.

If everything is in order, then update the software. At first download the latest drivers for the video card, which can be found on the official sites of AMD Radeon and Nvidia GeForce. Don't forget to download the latest update for your processor.

Plus, you can optimize your PC for your video game needs by installing Razer Game Booster or Nvidia GeForce Experience. And don't forget to update your DirectX.

If there is no sound in the game, you should check the sound device. Make sure it is connected to your PC and there is sound in other games or programs (start a YouTube video, for example). Do not forget to update the drivers for your audio and video cards if there are new versions of the software.

Gamepad doesn't work(joystick) - try reconnecting the device to the USB connector. If this does not help, close the game, connect the gamepad and only then start the game. Make sure Windows has downloaded the required drivers for your controller. It is also worth noting that some joysticks do not work with some video games. It is worth noting that the game fully supports the gamepad and it must be adjusted for yourself in the Steam settings.

List of gamepads that it supportsThe crew 2​ :​

• Microsoft Xbox 360
• Microsoft Xbox One
• Xbox One Elite Controller
• Playstation 4
• Steam Сontroller

Why The Crew 2 no Russian language? The game has been translated into Russian in the form of subtitles and voice acting. It makes no sense to download Russifiers... If there is still no Russian in the game, go to the game settings and make sure that the desired language is selected.In the event that this did not help, go to the Steam properties and set “Russian” in the “Language” field.

Error0_1 and 0_34 associated with connecting to servers. Port forwarding can help. Ubisoft recommends setting a static IP address.

Category:

The reasons why The Crew does not start, so many. Let's try to solve this issue a little. First, check if your computer meets the system requirements for the game.

Minimum system requirements: The crew

OS: Windows 7/8 x64
CPU: Intel Core 2 Quad @ 2.5 Ghz / AMD Athlon II X4 @ 2.6 GHz
RAM: 4 Gb
HDD: 18 Gb free
Video memory: 512 Mb
Video card: nVidia GeForce GTS 260 / AMD Radeon HD 4870
Sound card: DirectX Compatible
DirectX: 11

If your computer meets these requirements, and the game does not start, then the problem lies elsewhere.

Pay close attention to the DirectX item in the requirements, system bitness, and the number of cores required for the game. For DirectX 11, your graphics card must support it at the hardware level, and your OS must be Windows 7 or newer.

Below we list the points, tips, and tricks to get you up and running with The Crew. It is not necessary to complete all the points, it is enough to test the game after each completion.

1. Now we will give you some tips for a successful launch:

Always run the game as administrator.

Make sure that the path to the game folder does not contain Russian characters.

Make sure your Windows name is in Latin letters.

Turn off all unnecessary programs before starting the game

If you made settings in the video card driver - reset to default values

Increase the paging file on the Crew drive and on the Windows drive.

Disable DEP for play

Look in the game / installation folder, if there is a directory named Install, go there and install everything that is there software.

2. Install / Reinstall additional gaming software without which The Crew will not work:
Drivers for the video card: |
DirectX

NET Framework

After installing the software, be sure to restart your computer!

3. Very rarely, but some players are helped by launching and playing in compatibility mode.

4. For a pirated copy of The Crew:

Look at the comments in the distribution from where you downloaded the game.

Add another crack.

Make sure that the antivirus program, including the built-in one Windows defender did not delete any of the files from the The Crew folder. During the installation and launch of the game, it is better to do this without enabled antivirus programs and carefully monitor the notifications, since cracks are often considered malware.

For a licensed copy of The Crew:

Check the integrity of the files on Steam or Origin, where you have the game. Also check the game for an update and if there are any, install it.

If all else fails, wait for the patch.

If The Crew crashes, The Crew won't start, The Crew won't install, controls don't work in The Crew, no sound in game, errors happen in The Crew, saves not working - we offer you the most common ways to solve the data problems.

First, check if your PC meets the minimum system requirements:

• OS: Windows 7 SP1, Windows 8 / 8.1 (64bit)
• Processor: Intel Core2 Quad Q9300 2.5 GHz or AMD Athlon II X4 620 2.6 GHz
• Memory: 4GB
• Video: NVIDIA GeForce GTX260 or AMD Radeon HD4870 (512MB VRAM, Shader Model 4.0)

Be sure to update your graphics card drivers and other software

Before remembering the worst words and expressing them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not resolved by installing the current version.

It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may contain a large number of not found and not fixed errors.

Keep in mind that games often require the latest version of DirectX to be installed, which can always be downloaded from the Microsoft official website, for stable operation.

The Crew not starting

Many problems with the launch of games happen due to incorrect installation. Check if there were any errors during the installation, try uninstalling the game and running the installer again, after disabling the antivirus - files that are often needed for the game to work are deleted by mistake. It is also important to remember that on the way to the folder with installed game there should be no Cyrillic characters - use only Latin letters and numbers for catalog names.

It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.

The Crew crashes. Low FPS. Lags. Friezes. Hangs

First, install fresh drivers on the video card, from this the FPS in the game can significantly increase. Also check the workload of the computer in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that a process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and turning them off will significantly increase performance without significantly affecting the picture quality.

The Crew crashes to the desktop

If The Crew often crashes to the desktop, try to reduce quality of the graphics. It is possible that your computer simply lacks performance and the game may not work correctly. It's also worth checking out the updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.

Black of black screen in the The Crew

The most common black screen issue is a GPU issue. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is due to insufficient CPU performance.

If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT + TAB), and then returning to the game window.

The Crew is not installed. Installation hangs

First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the declared amount of space is required, plus 1-2 gigabytes of free space on the system drive. In general, remember the rule - the system disk should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.

Installation problems can also occur due to lack of internet connection or unstable work... Also, do not forget to suspend the antivirus during the installation of the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering it as viruses.

Saves not working in the Crew

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system disk. Often, save files are stored in the documents folder, which is located separately from the game itself.

Controls not working in the Crew

Sometimes in-game controls do not work due to the simultaneous connection of multiple input devices. Try disconnecting your controller, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your controller does not work, then remember - officially only controllers that are defined as Xbox joysticks support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound doesn't work in The Crew

Check if the sound works in other programs. After that, check if the sound is muted in the settings of the game itself and if the sound playback device to which your speakers or headset is connected is selected. Next, while the game is running, open the mixer and check if the sound is muted there.

If you are using an external sound card, check the manufacturer's website for new drivers.

Unfortunately, there are flaws in games: brakes, low FPS, crashes, freezes, bugs and other minor and not so big bugs. Often, problems begin even before the start of the game, when it is not installed, downloaded or even downloaded. And the computer itself sometimes freaks out, and then The Crew has a black screen instead of a picture, controls do not work, sound is not heard or anything else.

What to do first

1. Download and run the world famous CCleaner(download by direct link) is a program that cleans your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
2. Update all drivers in the system using the program Driver Updater(download by direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
3. Install Advanced System Optimizer(download by direct link) and enable Game Mode in it, which will terminate useless background processes during the launch of games and increase the performance in the game.

The second thing to do if you have any problems with The Crew is to check the system requirements. In an amicable way, you need to do this even before buying, so as not to regret the money spent.

Minimum system requirements for The Crew:

Windows 7, Intel Core2 Quad Q9300 2.5 GHz, 4 Gb RAM, 10 Gb HDD, Nvidia GeForce GT 260 512 MB

Every gamer should at least understand a little about the components, know why a video card, processor and other things in the system unit are needed.

Files, drivers and libraries

Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.

It's worth starting with the drivers for the video card. Modern graphics cards are made by only two major companies - Nvidia and AMD. Having found out which product is spinning the coolers in the system unit, we go to the official website and download the package of fresh drivers:

A prerequisite for the successful functioning of The Crew is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to quickly and easily download the latest drivers and install them with one click:

If The Crew does not start, we recommend that you try to disable your antivirus or put the game in the antivirus exceptions, and also check the system requirements again, and if something from your assembly does not match, then, if possible, improve your PC by purchasing more powerful components. ...

The Crew has a black screen, a white screen, a color screen. Solution

Problems with screens of different colors can be roughly divided into 2 categories.

First, they are often associated with the use of two video cards at once. For example, if your motherboard has a built-in video card, but you are playing on a discrete one, then The Crew can be launched for the first time on the built-in one, and you will not see the game itself, because the monitor is connected to a discrete video card.

Secondly, color screens are used when there are problems with displaying images on the screen. This can happen for a variety of reasons. For example, The Crew cannot get it working through an outdated driver or does not support a video card. Also, a black / white screen may appear when running at resolutions that are not supported by the game.

The Crew crashes. At a certain or random moment. Solution

You play for yourself, play and then - bam! - everything goes out, and now you have a desktop in front of you without any hint of a game. Why it happens? To solve the problem, it is worth trying to figure out what kind of problem the problem is.

If the flight takes place in random moment time without any regularity, then with a probability of 99% we can say that this is a mistake of the game itself. In this case, fixing something is very difficult, and the best thing is to just put The Crew aside and wait for the patch.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a failure.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a failure. Alternatively, you can download The Crew savegame and bypass the departure location.

The Crew freezes. The picture freezes. Solution

The situation is about the same as with crashes: many freezes are directly related to the game itself, or rather to a developer's error when creating it. However, often a frozen picture can become a starting point for investigating the deplorable state of a video card or processor.

So if the picture in The Crew freezes, then use programs to display statistics on the loading of components. Perhaps your video card has already exhausted its working resource a long time ago, or is the processor warming up to dangerous temperatures?

The easiest way to check the load and temperatures for the graphics card and processors is in MSI Afterburner. If you wish, you can even display these and many other parameters over the The Crew picture.

What temperatures are dangerous? Processors and graphics cards have different operating temperatures. For video cards, they are usually 60-80 degrees Celsius. Processors have a little lower - 40-70 degrees. If the processor temperature is higher, then you should check the state of the thermal paste. It may have dried out already and needs to be replaced.

If the video card is warming up, then you should use the driver or the official utility from the manufacturer. It is necessary to increase the number of revolutions of the coolers and check if the operating temperature drops.

The Crew crashes. Low FPS. Frame rate drawdowns. Solution

With lags and low frame rates in The Crew, the first step is to lower the graphics settings. Of course, there are many of them, so before lowering everything in a row, it is worth finding out exactly how certain settings affect performance.

Screen resolution... In short, this is the number of points from which the picture of the game is formed. The higher the resolution, the higher the load on the video card. However, the increase in load is insignificant, so you should only lower the screen resolution as a last resort, when everything else no longer helps.

Texture quality... Typically, this parameter determines the resolution of the texture files. The texture quality should be reduced if the video card has a small amount of video memory (less than 4 GB) or if a very old hard disk is used with a spindle speed lower than 7200.

Model quality(sometimes just detailing). This setting determines which set of 3D models will be used in the game. The higher the quality, the more polygons. Accordingly, high-poly models require more processing power of the video card (not to be confused with the amount of video memory!), Which means that this parameter should be reduced on video cards with a low core or memory frequency.

Shadows... They are implemented in different ways. In some games, shadows are created dynamically, that is, they are rendered in real time every second of the game. Such dynamic shadows load both the processor and the video card. For optimization purposes, developers often abandon full-fledged rendering and add pre-rendered shadows to the game. They are static, because in fact they are just textures overlaid on top of the main textures, which means they load memory, and not the core of the video card.

Often, developers add additional settings related to shadows:

• Shadow Resolution - Determines how detailed the shadow cast by the object will be. If there are dynamic shadows in the game, it loads the video card core, and if a previously created render is used, it "eats" the video memory.
• Soft Shadows - smoothing out unevenness on the shadows themselves, usually this option is given together with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.

Smoothing... It allows you to get rid of ugly corners at the edges of objects by using a special algorithm, the essence of which is usually to generate several images at once and compare them, calculating the "smoothest" picture. There are many different anti-aliasing algorithms that vary in their level of impact on The Crew's performance.

For example, MSAA works head-on, creating 2, 4 or 8 renders at once, so the frame rate is reduced by 2, 4 or 8 times, respectively. Algorithms such as FXAA and TAA operate a little differently, achieving a smoother image by calculating only the edges and using some other tweaks. As a result, they do not degrade performance as much.

Lighting... As with anti-aliasing, there are different algorithms for lighting effects: SSAO, HBAO, HDAO. They all use the resources of the video card, but they do it differently depending on the video card itself. The fact is that the HBAO algorithm was promoted mainly on video cards from Nvidia (GeForce line), so it works best on "green" ones. HDAO, on the other hand, is optimized for AMD video cards. SSAO is the most basic type of lighting, it consumes the least resources, so in case of brakes in The Crew it is worth switching it.

What to reduce first? Shadows, anti-aliasing and lighting effects tend to work the most, so it's best to start with these.

Often, gamers themselves have to do the optimization of The Crew. For almost all major releases, there are various relevant forums and forums where users share their ways to improve productivity.

One of them is a special program called Advanced System Optimizer. It is made especially for those who do not want to manually clean up the computer from various temporary files, delete unnecessary registry entries and edit the startup list. Advanced System Optimizer will do this on its own, and will also analyze your computer to identify how you can improve performance in applications and games.

The Crew is lagging. Big game lag. Solution

Many people confuse "brakes" with "lags", but these problems have completely different reasons. The Crew slows down when the frame rate at which the picture is displayed on the monitor drops, and lags when the latency when accessing the server or any other host is too high.

That is why "lags" can only be in network games... The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low speed of the Internet connection.

However, the latter happens less often. In online games, communication between the client and the server takes place through the exchange of relatively short messages, so even 10 MB per second should be enough for the eyes.

No sound in The Crew. I can not hear anything. Solution

The Crew works, but somehow it doesn't sound - this is another problem that gamers face. Of course, you can play this way, but it's still better to figure out what the matter is.

The first step is to determine the scale of the problem. Where exactly is there no sound - only in the game or in general on the computer? If only in the game, then perhaps this is due to the fact that the sound card is very old and does not support DirectX.

If there is no sound at all, then the matter is unambiguously in setting up the computer. Perhaps the sound card drivers are installed incorrectly, or maybe there is no sound due to some specific error of our beloved Windows OS.

Controls not working in The Crew. The Crew cannot see my mouse, keyboard, or gamepad. Solution

How to play if it is impossible to control the process? The problems of supporting specific devices are irrelevant here, because we are talking about familiar devices - a keyboard, mouse and controller.

Thus, errors in the game itself are practically excluded, almost always the problem is on the user's side. You can solve it in different ways, but, one way or another, you will have to contact the driver. Usually, when connecting a new device, the operating system immediately tries to use one of the standard drivers, but some models of keyboards, mice, and gamepads are not compatible with them.

Thus, you need to find out the exact model of the device and try to find exactly its driver. Often, devices from well-known gaming brands come with their own software kits, since the standard Windows driver trite can not ensure the correct operation of all functions of a particular device.

If you don't want to look for drivers for all devices separately, then you can use the program Driver Updater... It is designed to automatically search for drivers, so you just need to wait for the scan results and load the necessary drivers in the program interface.

It is not uncommon for the brakes in The Crew to be caused by viruses. In this case, it makes no difference how powerful the video card is in the system unit. You can check your computer and clean it of viruses and other unwanted software using special programs. For example NOD32. The antivirus has proven itself to be the best and has received the approval of millions of users around the world.

ZoneAlarm is suitable for both personal use and small business, is able to protect a computer with operating system Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP against any attacks: phishing, viruses, malware, spyware and other cyber threats. New users receive a 30-day free trial.

Nod32 is an anti-virus from ESET, which has received many awards for its contribution to the development of security. On the developer's website, versions of antivirus programs are available for both PC and mobile devices, a 30-day trial is provided. There are special conditions for business.

The Crew downloaded from the torrent does not work. Solution

If the distribution kit of the game was downloaded via torrent, then in principle there can be no guarantees of work. Torrents and repacks are almost never updated through official applications and do not work over the network, because in the course of hacking, hackers cut out all network functions from games that are often used to verify licenses.

Using such versions of games is not only inconvenient, but even dangerous, because very often many files are changed in them. For example, pirates modify an EXE file to bypass protection. At the same time, no one knows what else they are doing with it. Perhaps they are embedding self-executing software. For example, which, when the game is first launched, will integrate into the system and use its resources to ensure the welfare of hackers. Or, giving access to the computer to third parties. There are no guarantees here and cannot be.

In addition, the use of pirated versions is, according to our publication, theft. The developers have spent a lot of time creating the game, investing their own funds in the hope that their creation will pay off. And every work must be paid.

Therefore, if you encounter any problems with games downloaded from torrents or hacked using one or another means, you should immediately remove the "pirate", clean your computer with antivirus and a licensed copy of the game. This will not only save you from questionable software, but also allow you to download updates for the game and receive official support from its creators.

The Crew throws an error about the missing DLL file. Solution

As a rule, problems associated with missing DLLs occur when The Crew starts, but sometimes the game can access certain DLLs in the process and, not finding them, crash in the most insolent way.

To fix this error, you need to find the DLL you need and install it on your system. The easiest way to do this is with the program DLL-fixer, which scans the system and helps to quickly find missing libraries.

If your problem turned out to be more specific, or the method described in this article did not help, then you can ask other users in our "" section. They will help you promptly!

Thank you for your attention!

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